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Customer Service / Office Representative

Closets by Design Cleveland
LAKEWOOD, OH Full Time
POSTED ON 3/24/2025 CLOSED ON 4/6/2025

What are the responsibilities and job description for the Customer Service / Office Representative position at Closets by Design Cleveland?

Customer Service/Office Representative

Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. We desire motivated, organized, caring individuals who have a passion to provide outstanding craftsmanship and superior customer service.

Job Responsibilities

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Customer Service Representative. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion. 

Job Requirements

  • Answer and direct incoming phone calls
  • Manage lead to appointment ratio
  • Manage designers appointment calendars
  • Greet visitors and provide assistance
  • Deliver administrative support for office staff, sales team and production/installation department
  • General office duties and working knowledge of computers
  • Customer oriented, friendly and enthusiastic
  • Reliable, punctual with good work ethic
  • Strong verbal and written communication skills
  • Strong personal organization skills

 

If you are motivated to succeed and passionate, then you deserve to learn more about this opportunity!

Call us at 216-221-1300 to find out more about this exciting opportunity or email us your resume at dank@closetsbydesigncle.net

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