Retail Manager

Job Overview
We are seeking an experienced and dynamic Retail Manager to oversee our retail store operations. The ideal candidate will have a strong background in store management and a passion for delivering exceptional customer service. As a Retail Manager, you will be responsible for ensuring the store runs smoothly, managing staff, and driving sales while maintaining a positive shopping experience for our customers.

Responsibilities

• Oversee daily store operations, ensuring compliance with company policies and implementing store’s procedures comprehensively, including:
• Meeting specific scheduling needs.
• Maintaining merchandise and visual presentation standards.
• Focusing on meeting financial goals while managing expenses.
• Executing inventory management systems and pricing strategies effectively.
• Emphasizing customer service excellence.
• Serve as a team player who communicates effectively and motivates staff through coaching and role modeling.
• Resolve conflicts, drive sales through staff development, and establish performance standards to ensure optimal team performance.
• Manage staff training and performance evaluations to foster a productive team environment.
• Work alongside store Owners/Managers to manage projects that optimize store process performance and profitability.
• Monitor inventory levels and coordinate with the Buying Team to ensure Needs Based Buying processes are implemented.
• Implement effective sales strategies to achieve sales targets and enhance customer satisfaction.
• Address customer inquiries and resolve complaints in a professional manner, demonstrating excellent customer service skills.
• Maintain cleanliness and organization of the store to create an inviting shopping atmosphere.
• Adapt to market trends and identify business expansion opportunities.
• Encourage innovation among the team and adjust strategies to meet customer preferences.
• Drive business growth in alignment with company goals.

Skills

• Proven experience in fashion retail store management or a similar retail environment.
• Excellent administrative skills.
• Demonstrated sales management experience with a focus on achieving targets.
• Exceptional customer service skills with the ability to handle diverse customer needs.

Qualifications

• 4 year degree in business preferred. 3 years prior management and supervisory experience and 5 years retail sales experience, preferably in similar merchandise lines.
• Strong leadership, organizational and time management skills are crucial.
• Proven customer service skills, strong interpersonal and communication skills required.
• Sales and goal-oriented mindset, along with proficiency in computer literacy, are essential.

Physical Requirements

• Ability to stand and walk for long periods of time, up to 8 hours a day.
• Lifting up to 40 lbs. without assistance.
• Bending, rotating, and reaching conducive to a retail environment and to receiving, pricing and stocking

Join our team as a Retail Manager where you can make a significant impact on our store's success while leading a dedicated team!

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Burnsville, MN 55337 (Required)

Ability to Relocate:

• Burnsville, MN 55337: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000