What are the responsibilities and job description for the Retail Store Manager position at Clothes Mentor Strongsville?
We are seeking a highly motivated and experienced Store Manager to lead our retail team in delivering exceptional customer service both in store and online, driving sales growth, and fostering a positive work environment. As a Store Manager, you will be responsible for overseeing the day-to-day operations of the store, including sales, customer service, online store, social media, inventory management, and employee development.
**Duties:**
- Oversee store operations, including sales, customer service, and employee management.
- Hire, train, and supervise a team of sales associates, cashiers, and clerks.
- Conduct regular interviews and recruit new team members as needed.
- Manage store inventory, including ordering, receiving, and stocking products.
- Maintain a high level of customer satisfaction by providing excellent customer service and resolving customer complaints.
- Manage and process employee payrolls and other administrative tasks.
- Manage and maintain store appearance, including visual merchandising, cleanliness and store displays.
- Utilize point-of-sale (POS) systems to track sales and inventory.
- Monitor and analyze sales trends and customer behavior to inform business decisions.
- Collaborate with regional management to implement company initiatives and promotions.
- Implement safety and security protocols to ensure a safe and secure environment for customers and employees.
**Qualifications:**
- Proven experience in a retail management role, with a strong background in customer service, sales, and employee management.
- Ability to communicate effectively with customers and team members from diverse backgrounds.
- Strong leadership and supervising skills, with the ability to motivate and direct a team to achieve sales goals.
- Excellent interview and recruiting skills, with the ability to identify and attract top talent.
- Experience with retail sales and customer service, with a focus on delivering exceptional customer experiences.
- Strong team management skills, with the ability to build and maintain a cohesive and productive team.
- Proficiency with POS systems and other retail technology.
- Ability to manage and process payroll and other administrative tasks accurately and efficiently.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- High school diploma or equivalent required
Job Type: Full-time
Pay: From $550.00 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Shift:
- 8 hour shift
Ability to Commute:
- Strongsville, OH 44136 (Required)
Work Location: In person
Salary : $550