Key Holder/Sales Associate

Join our fun-loving, clothing-obsessed team in the sustainable retail industry! Clothes Mentor Maple Grove is looking for new key holders!

Keyholders must be available for opening (9am) or closing (until 7:30 PM) shifts and weekends (alternating)!

Now offering up to $500 sign-on bonus!

Job Title Key Holder

Reports To: Store Manager

Status: Non-Exempt

This description is a “general” description of duties related to the position of a Key Holder. Job descriptions may be altered at any time.

Position Purpose

To help promote all aspects of the business: buying, selling, pricing, and merchandising. Promote a high level of customer service ensuring customers are assisted in an enthusiastic, timely, and knowledgeable manner. Assist store management in daily store operations, including the buying of used product, and opening/closing procedures

Major Area of Responsibility

1. Greet customers immediately, determine their needs, and handle all transactions in a professional and enthusiastic manner.

2. Become familiar with products, brands, prices and make recommendations of products, including their features and benefits, to suit customers’ needs. Maximize sales and customer satisfaction by adding items to the close of the sale.

3. Buy used product, reinforcing the customers’ purchases and sales to the store. Invite customer to return to the store to buy and sell along with promoting the image of store concept to them.

4. Price and ticket items appropriately based on pricing/buying guidelines. Restock store following management guidelines. Maintain store displays and follow store housekeeping and maintenance standards and procedures.

5. Develop proficiency in operating the POS system for all sales transactions, buys, returns, etc.

6. Achieve personal and store sales goals by applying sound customer service and sales protocol.

7. Monitor and assist in the completion of daily store opening and closing procedures. To include: POS register closing, bank deposits, financial reconciliation, information reporting, and daily store maintenance/housekeeping duties.

Qualifications

1. Prior customer service experience preferred.

2. Ability to work well as a team member and to take and follow directions.

3. Excellent communication and interpersonal skills. Sales and goal oriented.

5. Must be computer literate.

Physical Requirements

1. Ability to stand and walk for long periods of time, up to 8 hours a day.

2. Lifting up to 40 lbs. without assistance.

3. Bending, rotating, and reaching conducive to a retail environment and to receiving, pricing and stocking merchandise.

Job Types: Looking to fill both Part and Full time positions

Benefits:

• Employee discount
• Flexible schedule
• up $500 sign-on bonus
• PTO/Sick time accural even as part-time

Shift:

• Day shift
• Evening shift
• Weekends

Weekly day range:

• Weekend availability

Work Location: One location

Job Types: Full-time, Part-time

Pay: $14.00 - $18.50 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• Day shift
• Evening shift

Application Question(s):

• A customer drops off two bins of clothing and accessories to sell. What type of brands and/or items would you be most excited to buy in for the store?
• How many hours per week do you want to work?
• Are you available to work during the week 9-4 and/or 11-7 and alternating weekends?

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $14 - $19