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Business Analyst Consultant

Cloud and Things
New York, NY Contractor
POSTED ON 1/28/2025 CLOSED ON 2/3/2025

What are the responsibilities and job description for the Business Analyst Consultant position at Cloud and Things?

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.    

Overview

We are seeking a Business Analyst Consultant to support a project with our client. The Business Analyst Consultant will play a vital role in helping HCR revamp outdated systems. The ideal candidate will demonstrate critical thinking skills when solving problems and making recommendations for new solutions.

Duties

  • Collaborate with internal and external stakeholders and subject matter experts to elicit, analyze, communicate, and validate functional and strategic needs, as-is processes, and the development of to-be result-oriented solutions.
  • Conduct requirements gathering, identify business rules, prepare test plans, monitor and document test results, and report status, issues and risks.
  • Investigate errors in systems and processes and work with technical staff to develop, implement and test resolution plans.
  • Apply Lean concepts in accordance with the NYS Lean Initiative, using methods to help achieve data-driven outcomes within diverse teams
  • Assess processes, take measurements and interpret data
  • Design, run, test and upgrade systems and processes
  • Develop best practices, routines and innovative solutions to reduce waste and improve the quality of output and results
  • Perform process simulations
  • Manage multiple competing priorities in process design; weighing and helping process owners assess ways to make progress on multiple fronts while prioritizing the most important outcomes.
  • Conceptualize, develop, coordinate, prepare and help implement plans to support HCR’s key initiatives.
  • Create tracking mechanisms, help identify resources required for successful implementation, establish and implement timetables and control methodologies to ensure robust project management.
  • Support HCR program staff by collecting information, preparing materials, helping coordinate resources, and sharing information freely and proactively

Mandatory Qualifications

  • Bachelor’s degree; MBA or relevant technical degree preferred.
  • 7 years of successful experience as a business analyst and proven history managing and delivering large-scale, complex, multi-year project.
  • A strong background in technology, analysis and critically evaluating information gathered from multiple sources; experience decomposing high-level information into details, distinguishing user requests from the underlying true needs, and developing solution ideas from requirements
  • Proven experience successfully working in a team setting and ability to reconcile conflict.
  • Experience in related professional business / project analyst capacity.
  • Proven experience writing business requirements documentation (BRDs) and functional requirements documentation (FRDs), including creating workflow/process flow diagrams (Candidate will be expected to produce examples of written materials from previous experience).
  • Experience managing/working on projects through all phases of the Software Development Life Cycle (SDLC).
  • Extensive organizational skills to manage agency expectations and project artifacts.
  • Excellent listening skills and the ability to elicit pertinent information from key staff.
  • Excellent oral and written communication skills.
  • Proven work experience in process re-engineering.
  • Excellent technical skills.
  • Knowledge of process related standards.
  • Analytical thinker with interpersonal skills.
  • Experience in finance/housing (e.g. mortgages, mortgage insurance)
  • Experience with Microsoft Office, Project, Excel and Visio.

Preferred Qualifications

  • Experience with SQL is a plus.
  • Experience in public sector a plus.

Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.    

Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.
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