What are the responsibilities and job description for the Windows Consultant position at Cloud Destinations LLC?
Job Details
Responsibilities:
Windows Team Goals 2025
Airwatch completely retired By the end of Q1
Enable committed transformation agendas for other teams, such as delivering CrowdStrike for windows endpoints with 100% saturation, evolution of HRG devices, Z3/China Tenant, etc.
Deliver a process to ensure all relevant active business devices (seen in the last 30 days) to be at least N-2 patches (current standard is N-3) By End of Q2.
Align and deliver on all Security Hardening requirements identified during most recent SAE review (historically paused during Intune/W11 rollout) - By End of Q2.
Deliver a cookie cutter/templatised approach to annual OS upgrade that can be reused each year (aids clarity amongst community). Then, utilize to deliver required upgrade campaign (provisionally 24H2 Feature Release), ensure 100% saturation for WPS Managed Business Computers & Shared Devices (before current version 22H2 goes EOL in Oct) By the end of Q3
In Parallel, plan & deliver a Windows 10 -> Windows 11 Upgrade campaign for Shared Devices, including process update for net new device By the end of Q3.
Generate required Reporting to track process to Windows team 2025 goals, Contribute to WPS wide Reporting Strategy/Analytics Strategy Desire for inherent flexibility to deal with adhoc/growing needs.
Evaluate Intune Suite capabilities and formulate recommendation as to whether to adopt ready for BP 2026 By the end of Q2
Deliver Windows team aspects of Nexthink strategy
Partnering with LRL to move to device management from SCCM to Intune. Elimination of technical debt and effort for SCCM support/management By the end of 2025
Partner with other teams to embrace new opportunities that can be enabled via Intune (Android Use cases and MFG and MRTS requirements)
Execute a Tiger team to identify and start to tackle: User Experience improvements, elimination of set up guidance, Intune process stabilization/enhancement, Software delivery process/speed improvements. Opportunities formalised by end of Q2, delivered by end of year.
Deliver Windows team aspects of WPS goal of 100% live agent ticket reduction (all tickets to go through chatNow) By the end of 2025
Partner within WPS to influence hardware strategy, software delivery strategy and new hires/leavers process.
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