What are the responsibilities and job description for the Wireless Network Engineer position at Cloud Destinations?
Job Title: Wireless Network Operations Engineer
Location: (Must be onsite at least 5 days/week) in ATL, GA
Duration: 18 months
Seeking a Senior Wireless Network Engineer with a passion for technology, collaboration, and creative problem-solving. The Engineer will actively contribute a WiFi6 role out and will be involved in LAN refreshes, switch swaps and creating network dashboards, while working closely with Network Architects, Operations Engineers, and senior leadership to provide top-tier customer service to the business.
Responsibilities
Primary Accountabilities/Responsibilities:
- Provide daily support of LAN, WAN, Wireless and Network Trading Infrastructures. This includes monitoring, administering, and troubleshooting to maximize network availability
- Monitors network performance to ensure capacity planning is performed and is proactive in assessing and recommending improvement.
- Complete project tasks/milestones and BAU work as a member of the Network Operations team
- Perform written Root Cause Analysis documents for network outages and incidents when required
- Ability to resolve incidents, problems, and change requests in accordance with service-level agreements (SLA’s) within approved maintenance windows
- Strong analytical network troubleshooting skills and proficiency with packet capture tools
- Ability to perform complex migrations/upgrades and deploy new technologies/features as the network environment evolves
- Experience with developing professional diagrams and illustrations of network infrastructure
- Research industry trends and becomes familiar with the laws and regulations of the firm
- Utilize company resources to improve processes and procedures for team
- Ensure operational documentation is completed and shared among entire Network Systems group
- Update internal systems with the most current data and/or information as required/needed
- Assist with preparing information and research materials for review
- Attend meetings, events, and other networking opportunities
- Experience with fundamentals in disaster recovery, change management, logging and alerting, and incident response
- This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed
Qualifications
- 4-year degree in Computer Science, Information Technology, or Management Information Systems or relevant experience/certifications
- 8 years’ experience providing Network Engineering support
- Experience managing a WiFi6 rollout
- 5 years’ experience building/managing relationships with senior technical customers
- 5 years’ experience supporting Cisco ASA/Palo Alto Firewalls
- 5 years’ experience supporting F5 Load Balancers
- 3 years’ experience supporting Cloud-based network infrastructure (Azure/AWS)
- 3 years’ experience supporting multicast (IGMP, PIM, RP)
- Experience with automation tools, Python, Ansible, etc.
- Strong verbal and written communication
- Excellent analytical and problem-solving skills
- Extensive experience with the following technologies BGP, EIGRP, OSPF, MPLS, VRF, QoS, PBR, VSS, HSRP, STP, and WAN Optimization technologies
- Experience configuring and maintaining Cisco ISE in an enterprise environment
- Experience supporting Arista and Cisco switching (Catalyst/Nexus)
- Operational experience with SD-WAN solutions a plus
- Operational experience with Cisco Meraki (Wireless) a plus
- Ability to work in a fast-paced, demanding, team-oriented environment
