Account Manager

Cloud Ingenuity is a trusted technology partner that focuses on five tenets; Multicloud, Security, Network, Collaboration, and Visibility. We strive to transform how the business engages with IT by delivering a shorter time-to-value paired with lower operating costs and a higher level of integration. We provide the strategic vision and expertise needed to keep our customer’s technology investments relevant and agile.

Cloud Ingenuity is an energetic, success-driven, and team-oriented environment, focused on driving customer outcomes. The right candidate will be customer centric and thrive in a fast-paced, detail- oriented, technology-driven environment. The Business Development and Sales Operation Specialist works collaboratively to quarterback deal cycles by interfacing with Sales Leadership, Customers, Manufacturers and Order Management to understand requirements, provide quotes, coordinate and execute RFP process, and optimize revenue.

Key Responsibilities include, but are not limited to:

·      Engage and build solid relationships with customers as a “go to” person for product information, questions, quotes, etc.

·      Build and manage effective relationships with manufacturer’s sales and channel partner executives.

·      Initiate and establish strong collaborative partnerships with internal sales, delivery and order management, continually improving the overall effectiveness and productivity of the company’s value chain in support of exceptional customer experience and outcomes.

·      Master and continually improve the product and service quoting process providing timely, accurate and complete quotes to customers.

·      Track and manage RFP pipeline providing leadership and execution for completion and timely submission.

·      Maintain stellar CRM data hygiene always ensuring current and accurate customer, opportunities, pipeline and quoting data is available.

·      Manage DIR contracts ensuring all applicable quotes adhere to DIR pricing where appropriate.

·      Coordinate, process and manage deal registration process across opportunities.

·      Updates job knowledge by studying new product descriptions and participating in educational opportunities. Remain current on all technical product and service training as appropriate and assigned.

·      Generates revenue by soliciting and obtaining orders, understanding and interpreting technical requirements, providing technical information, and developing accounts.

·      Develops sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations, and preparing quotes.

·      Maintains and improves quality results by following standards and recommending improved policies and procedures.

·      Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests.

 Requirements:

·      BA/BS University degree preferred

·      5 years of industry sales experience preferred

·      Must have IT technical knowledge and ability to speak to prospects with technical acumen

·      Strong verbal and written communication skills

·      Must have relationships and have a ability to bring customers and prospects to the company

·      Innovative, proactive, detail-oriented, highly motivated and self-directed

·      Ability to focus on sales goals and develop a business plan that produces desired results

·      Proven organizational skills with a cross-functional, global mindset and the ability to multi-task at scale

·      Results driven and persistent with proven results showing sales quota attainment history

·      Strong consultative selling and customer service skills, relationship building skills

·      Proficient in Microsoft Office, including Excel, Powerpoint & Word

·      Experience using Salesforce as a CRM is preferred

·      Ability to give client presentations in front of a team and others

·      Ability to forge great relationships with partners & manufacturers

·      Ability to work both independently and in a team environment with leadership, sales, delivery and order management to achieve top KPI's

·      Strong analytical skills

·      Deep technology experience including: managing and working in Salesforce, prospecting tools, sales contact management platforms and other technology that Sales teams rely on every day