Solutions Engineer - UK

Job Description: Cloudera Solutions Engineers are the technical leaders in the sales account team. We’re a close-knit community and truly enthusiastic about our work, which gives us the opportunity to grow our personal reputation both internally and externally in the data community. We are responsible for securing the technical win in each sales opportunity and for building an ongoing relationship with our customers to ensure their business success with Cloudera technologies. The impact you will have: Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals) Supporting the technical needs of customers including discovering new use cases for Cloudera’s technology Designing solutions for your customers’ needs using Cloudera technologies, based on reference architectures and common patterns Demonstrating Cloudera products in a way that inspires your customers to say “yes” to Cloudera Partnering with your Account Managers to show your customers the true value of a Cloudera solution and drive successful sales Presenting product roadmap and vision to inspire your customers to think bigger Interfacing with other Cloudera teams to ensure your customers hear one Cloudera voice Advocating for your customers’ needs to Product Management and Engineering Participating in external publicity and evangelism (conferences, meetups, webinars, blogs) Achievements are aligned to a team goal with annual sales targets, as well as to your participation in knowledge exchange with peers and the wider community. What we’d love for you to bring to the table: A passion for using technology to make a difference to people and organisations. We'll supply some amazing tools to help you with this and you'll provide the connection to use cases, which make it real for your customers A minimum of 5 years experience in a customer-facing role, ideally in a pre-sales context The ability to create and give technical presentations and demonstrations Experience with some of the following technologies: Big Data, Data Warehousing or Relational Databases One or more of the three major cloud service providers (AWS, Azure or GCP). Formal certification is not required, but would be a great thing to have Data Engineering, Data Science or Machine Learning Operations, Security and Data Governance within the enterprise Unix or Linux Experience gathering and understanding customer business requirements Excellent written and verbal communication Problem solving skills A willingness to learn, a curiosity to discover and a drive to make your customers successful What you can expect from us: Comprehensive onboarding training in the Cloudera technology ecosystem and sales processes Connection to a teammate as a mentor to guide you through the first steps Free access to Udemy for Business including Cloudera-curated learning plans and general training on (almost!) any topic Continuous connection to an internal community of friendly, knowledgeable peers Weekly updates from Cloudera experts in an informal setting on our global calls Regular 1:1s with your manager for coaching and career development. We are here to give you the support you need to do your job well Team activities and a friendly environment both remotely and in the office Paths to a variety of career options within Cloudera Competitive package Employee Resource Groups which represent our diverse community and challenge the status quo: https://www.cloudera.com/about/diversity-equality-inclusion.html A bit about Cloudera: Cloudera was founded in the heart of Silicon Valley by a handful of engineers who sought to solve the next generation of data challenges. We now have employees and offices all over the world including UK, where this position will be based. Our core values make this an inclusive and exciting place to work: https://www.cloudera.com/careers/core-values.html Cloudera's product offering is centred around a data platform which enables use cases across everything from streaming data, through to large-scale reporting and machine learning. Check out the platform overview here: https://www.cloudera.com/products/cloudera-data-platform.html We work with customers in all industries to design transformative data initiatives which make a real difference to the world. Take a look at examples here: https://www.cloudera.com/about/customers