CLOUDHQ - Human Resources Manager

Description

Who We Are

Our purpose at CloudHQ is to provide flexible, efficient and resilient data center solutions to businesses of all sizes. Our growing organization was founded by the pioneer of data center REITs. CloudHQ has state-of-the-art data center sites located in two Northern Virginia locations, as well as London, Frankfurt, Paris, Milan, and Sao Paulo, and we anticipate exponential growth over the next several years both in the US and abroad.

What The Role Entails

The HR Manager plays a pivotal role in the full employee life cycle from employee onboarding to separation.  This individual will serve as HR Business Partner and first point of contact for assigned client groups on all HR related matters. While the HR Manager will focus efforts on talent management and employee relationships, he/she will collaborate with the global HR team in optimizing the comprehensive HR function.

 What You Get to Do  

• Serves as HR business partner for assigned client groups to ensure workforce management aligns with business objectives
• Oversees talent management including professional development, performance appraisals, and general performance management process
• Collaborates with HR Operations to ensure proper completion of employee actions including new hires, transfers, pay changes, status changes, and terminations, ensuring that all appropriate steps are completed in a timely and accurate manner
• Ensure job descriptions are regularly updated and are compliant with all local, state and federal regulations
• Investigates employee issues and conflicts and brings them to resolution
• Manages new hire onboarding including organization and delivery of new hire orientation for assigned client groups
• Educates and assists employees on company policies, practices, and tools to encourage efficiency in resolution
• Participates in compliance management with applicable employment laws as well as internal compliance audits that support company certifications or registrations related to HR
• Ensure all company HR policies are applied consistently
• In collaboration with HR team, responds to routine inquiries regarding HR matters including policies, benefits, payroll, paid time off
• Provides regular and ad hoc reports on HR information maintained in Paylocity and other systems
• Provides back up coverage for HR team members as needed
• Management of or participation in company’s social impact initiatives including community outreach, and ESG efforts. 
• Collaborates with Office Administration on employee health and safety matters, event planning, and employee morale initiatives
• Updates and maintains process documentation, FAQs, and other internal resources on the HR intranet and other platforms with the goal of creating efficiencies
• Effective management of junior HR team members
• Participates in other HR initiatives and projects as needed
• Local travel regularly required, with occasional travel outside the commuting area

Requirements

 What You Bring to The Role  

• Knowledge of HR laws including EEO, FLSA, FMLA, USERRA, ERISA, NLRA, ADAA, etc.
• High proficiency with Human Resources Information Systems (HRIS), Paylocity a plus
• International HR experience, highly preferred (e.g. LATAM region)
• Strong proficiency in Microsoft Office, with advance skills in Excel
• Excellent verbal and written communication skills
• Self-motivated with an exceptional degree of ethics and professionalism
• Impeccable ability to handle confidential information with professional discretion
• Excellent interpersonal skills with an emphasis on focus on internal customer service
• Proactive and flexible with the ability to take initiative where appropriate
• Superior organization and time management skills with the ability to maintain progress against important deadlines
• Exceptional attention to detail with a strong work ethic and self-motivation
• Ability to use independent judgement and sound decision-making skills in situations that impact project timetables, direction, and outcome
• Strong teaming skills; works well with internal and external team members and drives execution through collaboration and networking
• Ability to manage multiple projects in a fast-paced environment
• Ability and willingness to work across multiple sites in Loudoun County and Prince William County, Virginia; potentially additional travel domestically and internationally

 Our Ideal Will Also Possess 

• Bachelor’s degree in Human Resources or related field, required
• PHR or SHRM-CP certification required
• Minimum six years of experience in an HR Generalist or HRBP role with advancing responsibilities