What are the responsibilities and job description for the Senior Jira Administrator position at CLOUDRAY?
Position : Senior Jira Administrator.
Location : Irvine, CA - Onsite
Duration : 12 Months
Exp : 10 Years
Responsible for the supporting and maintaining Rivian's Jira and Confluence.
Serve as a technical expert of the Jira and Confluence applications and enforce Rivian's best practices and standards.
Have in depth understanding of the business process that are supported by Jira and Confluence
Be a leader on tool usage, standard methodologies, and implementation
Document technical solutions that align with enterprise objectives
Identify and communicate gaps between current and desired end states
Work with users to ensure consistent performance
Be a trusted support and escalation point for technical issues
Assist with delivery management processes and enforcement
Provide scheduled and ad-hoc demos and trainings of all Atlassian Tools
Communicate and collaborate with internal / external teams
Qualifications :
5 years of experience with deep hands-on expertise with the Atlassian product suite (Jira, Confluence, Service Desk and others) and supporting 3rd party add-ons (Structure, Insight, Zephyr, etc.)
Process oriented mindset.
Good experience in the enablement of enterprise-level processes using Jira and Confluence.
Experience with configuring and supporting integration using development tools on Jira
Experience with managing reports on Jira and supported reporting applications Conceptual and practical understanding of SDLC, ITIL and Agile Frameworks
Technical understanding of common networking terms and tools
Previous experience working in a dynamic and agile environment
Able to work independently with minimal guidance in a rapidly changing environment
Ability to manage multiple clients and deliverables at any given time through effective time-management and planning
Demonstrate good interpersonal skills and communication, both written and spoken
Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude
Good work ethic and the ability to work with diverse teams across different time zones Strong ability to multi-task and adapt to changing priorities
Bachelor's degree required. Extensive experience administering Atlassian products.
