What are the responsibilities and job description for the ServiceNow Business Process Consultant position at Cloudrek Inc?
Job Title : ServiceNow Business Process Consultant
Location : Bay Area / Sunnyvale, CA (Onsite)
Duration : Contract
Required / Preferred : Ex Apple employees.
Job Summary : We are seeking a skilled and experienced ServiceNow Business Process Consultant to join our team. The ideal candidate will have extensive experience in analyzing, designing, and implementing efficient and effective business processes within the ServiceNow platform. This role involves working closely with clients to understand their business requirements, identify areas for improvement, and develop innovative solutions.
Key Responsibilities :
- Conduct in-depth analysis of existing business processes and workflows, working closely with stakeholders to identify pain points, inefficiencies, and areas for improvement.
- Design and implement business process solutions using the ServiceNow platform.
- Collaborate with cross-functional teams (ITOM, Service Catalog & ITAM) and clients to understand their requirements and develop innovative solutions.
- Provide expertise in ServiceNow and business processes to enhance productivity and optimize workflows.
- Create and maintain technical documentation and process maps.
- Conduct training sessions and workshops for clients and internal teams.
- Stay updated with the latest ServiceNow features and best practices.
Qualifications :
Preferred Skills :
