Demo

Product Operations Manager

CloudRek
Las Vegas, NV Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/15/2025

Title : Product Operations Manager

Location : Las Vegas, CA (onsite role)

Duration : Contract

Role :

Product operations provide leadership for cross-functional projects and able to influence and negotiate priorities with a focus on continuous improvement of operational processes, training and systems.

Responsibilities :

  • Work with a team of product managers to take product concepts from idea through validation, shipping, measurement, and iteration.
  • Provide ongoing support for TDD (Technology Digital Data) including but not limited to program statuses, division department projects, operator
  • collaboration, and application support.
  • Partner with engineering, design, and operational team members to produce thoughtful and customer focused products that provide an easy and memorable experience.
  • Partner closely with key stakeholders to build credibility and buy-in for the capabilities by understanding their processes and requirements.
  • Contribute to the overarching strategy and execution in products across various lines of business
  • Practice effective communication to pull people together and enable them to find solutions to challenges they encounter.
  • Assist with the management projects to ensure successful and timely completion within budget guidelines.
  • Collaborate on cross-functional teams of internal and external stakeholders to execute initiatives.
  • Partner with dedicated engineering, design, and operational team members to produce thoughtful and customer focused products that provide an easy and memorable experience.
  • Continuously drive your product's performance towards committed goals, user needs and operational excellence to ensure your strategy achieves the desired results.
  • Own the quality and results of your products by leading the user testing and establishing KPI monitoring with QA and Analytics partners.
  • Perform other job-related duties as requested.

Background and Qualifications :

Required :

Bachelor's degree in a related field or equivalent experience.

  • Two (2) years' experience working within an agile product team
  • A strong technical, business and / or design background.
  • Previous experience collaborating with high-performance product teams.
  • Proven experience collaborating across technical and non technical stakeholder
  • Preferred :

  • Two (2) years' experience working within in the hospitality field
  • Proven track record building and implementing customer-facing products at retail, hospitality and / or entertainment focused companies
  • Previous experience with multi-source API integration for e-commerce at retail, hospitality and / or entertainment focused companies
  • Three (3) years building and leading digital products at scale.
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