What are the responsibilities and job description for the Driver Onboarding Representative position at CloudTrucks?
At CloudTrucks, we are looking to bring on a talented team of Driver Onboarding Representatives! This is an exciting opportunity to be the part of the growing team in our Atlanta office.
As a Driver Onboarding Representative, you will play a pivotal role in introducing potential drivers to the power of the CloudTrucks' platform and helping them start the process of getting onboard. You will ensure that drivers are prepared to hit the road fast by walking them through the driver application & background check processes - with the ultimate goal of getting them to sign on the dotted line.
The display of grit as you dial through your leads list & the ability to build rapport with drivers will be of the greatest importance as you pitch the value of CloudTrucks. You will be a fast-learner, detail-oriented, agile, and collaborative - all while working in a growing environment.
You will be required to be in-office full-time in our Atlanta office in Buckhead.
What You'll Do
- Make 80 - 100 calls a day to drivers (warm leads) who have signed up and started an application for our Virtual Carrier product
- Run an effective discovery call where you will learn about a drivers needs / wants, understand if they are a good fit for CloudTrucks, and help guide them through our driver application
- Constantly communicate with drivers as they go through the driver application & background check processes - ensuring information is accurate & complete for Safety & Implementation teams
- Meet and exceed daily, weekly & monthly KPIs - like dials, contracts signed, and ultimately getting the driver to sign onto CloudTrucks within 14 days
- Document activity and communicate information regarding drivers in Salesforce, our CRM
What You Need to Have
Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren't the only factor. If you don't have nearly enough experience or not have all the skills, we'd still like to hear from you. This could be the perfect fit for you and us.
Compensation & Benefits :
About CloudTrucks
CloudTrucks is a virtual trucking carrier in the multi-billion dollar trucking space. Core to this industry are over 3.5M truck drivers. They move more than 70% of all goods transported around the U.S., yet operate in a highly fragmented industry with huge opportunities for products, services and automation. We strive to deliver solutions that help truck drivers operate with much greater efficiency, increase their revenue, and offload business complexity. We are looking for uniquely exceptional people to join us on our journey as we massively scale into an industry-defining business.
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $50,000 - $60,000
