What are the responsibilities and job description for the Full-time Assistant Store Manager- Cloverkey Hospital Gift Shop - Boston Children's position at Cloverkey?
Assistant Store Manager- Hospital Gift Shop
This is the best retail job you'll ever have! Use your great customer service skills to make a difference in people's lives!
A hospital gift shop is a special place where people from all walks of life come together. Your customers will be hospital employees, visitors, and patients. The gift shop provides an oasis within the hospital to get away, decompress, refresh - and you have the opportunity to lift people's spirits with every interaction.
RESPONSIBILITIES:
- Helps customers by providing information, answering questions, obtaining merchandise requested, completing payment transactions, and preparing merchandise for delivery.
- Assist the store manager in realizing or exceeding determined sales plans and target metric objectives
- Ensure consistent execution of company’s marketing and visual presentation
- Set up advertising displays and arrange merchandise on counter or tables to promote sales
- Train staff on how to drive sales through consistent development of product knowledge and customer service standards
- Ensure compliance to policies and procedures and report concerns to Store Manager
- Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management; receive incoming product shipments as required
- Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked
- Cash Management
- Responsible for his or her own cash handling. Every shift starts with the incoming employee counting down the register drawer to ensure accuracy. In the event of a shift change (with one employee leaving and a new employee coming in) the outgoing employee will count the drawer in the presence of the incoming employee (or Store Manager or Assistant Store Manager)
- Follow company policy for taking credit cards and other forms of payment (e.g. cash, payroll deduction, hospital charge account, etc.). Employees must properly notate any cash overages or shortages per company policy and notify the Store Manager immediately of unexplained differences of more than $10
- In the absence of the Store Manager, the Assistant Manager is also responsible for making bank deposits and obtaining change for the registers as needed
- Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork
- Assistant Managers have additional responsibility to ensure the gift shop opens when Sales Associates fail to secure a replacement and when the Store Manager is unable to work scheduled hours
- Maintains clean and tidy workspace, including supervision of cleaning services
- Other responsibilities as required
MINIMUM QUALIFICATIONS
- High School diploma or equivalent
- Previous Retail experience, preferably 1 year
- Cash handling experience, preferably 1 year
- Basic computer skills, familiarity with point-of-sale tracking technology a plus
Job Type: Full-time
Pay: $18.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $19
