What are the responsibilities and job description for the Pediatric Triage and Support Nurse position at Cloverleaf Pediatric, LLC?
Pediatric Telephone Triage Nurse
Responsible for supporting patients and their families by providing clear, safe and effective communication with each caller in a professional and tactful manner. When appropriate, the caller’s symptoms will be assessed and triaged using the appropriate support tools and approved guidelines in order to assist in obtaining the appropriate level of care and/or self-care advice. Scheduling in office appointments when needed and documenting all advice/instructions in the patient medical record.
Principle Duties
Triage patient calls to assess situation, give advice as needed.
Prioritize calls as it relates to scheduling appointments with physicians following the appointment templates for the physician.
Working closely with physicians in regards to patient care messages and discuss any outstanding items that need to be addressed.
Perform parent/patient education activities and provide appropriate materials or resources.
Obtain pre-certification for tests (CT, MRI, etc.,) and prior authorizations.
Contact patients in regards to test results.
Process e-prescriptions for medications and refills.
Obtain test results from outside facilities.
Verify and validate after hours on-call messages to ensure that the patient chart accurately reflects the call and contact patient if necessary for follow-up.
Follow up with patients in regards to their sick visits when requested to do so by physician.
Document all advice and or instructions given to the patient/parent in the patient’s medical record in a clear and concise manor.
Patient care such as vitals, immunizations, rooming patient, and POC testing.
Performs other duties as assigned.
Qualifications
Registered Nurse or Licensed Practical Nurse degree
Current BLS certification
Minimum of one-year pediatric telephone triage experience preferred
Job Type: Part-time
Pay: $27.00 - $33.00 per hour
Expected hours: 24 – 32 per week
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Pediatric phone triage: 1 year (Preferred)
License/Certification:
- RN or LPN License (Preferred)
Ability to Commute:
- Saint Peters, MO 63376 (Preferred)
Work Location: In person
Salary : $27 - $33