What are the responsibilities and job description for the Patient Access Coordinator position at CLS Health?
Description
About CLS Health
CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!
Job Summary
We are seeking a highly motivated and detail-oriented Patient Access Coordinator to join our team. The Patient Access Coordinator will be responsible for providing exceptional customer service and administration support in a healthcare setting. The ideal candidate will have excellent communication skills, be able to multitask, and have a strong attention to detail.
Responsibilities
About CLS Health
CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!
Job Summary
We are seeking a highly motivated and detail-oriented Patient Access Coordinator to join our team. The Patient Access Coordinator will be responsible for providing exceptional customer service and administration support in a healthcare setting. The ideal candidate will have excellent communication skills, be able to multitask, and have a strong attention to detail.
Responsibilities
- Greet patients, visitors, and answer inquiries in a professional manner.
- Register patients by verifying demographic and insurance information.
- Schedule appointments and procedures for patients.
- Verify insurance coverage and obtain authorizations as needed.
- Collect co-payments and outstanding balances.
- Review billing records for accuracy and identify any errors or discrepancies.
- Conduct co-pay collection audits to ensure compliance and accuracy.
- Maintain patient confidentiality and adhere to HIPAA regulations.
- Collaborate with other departments to ensure a seamless patient experience.
- Performs other related duties as assigned.
- 401(k)
- 401(k) matching
- Dental Insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- High school diploma or equivalent required; Associate's or Bachelor's degree preferred
- Minimum of 2 years of experience in a healthcare setting, preferably in patient access or registration
- Knowledge of medical terminology and insurance plans
- Excellent communication and customer service skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and accuracy
- Proficient in Microsoft Office and electronic medical record systems
