Golf Cart Maintenance Technician

Club Car of Hilton Head

Mobile Service Technician

Mission: Faithfully Serving our Customers & Community, One Drive at a

Time!

Values: Full Implementation, Teamwork, Excellence, Integrity

Role:

1. Mobile Service Technician Vision, Mission, Values

• Vision: To provide top notch service to our customers through

courtesy and skill.

• Values: Kindness, Professionalism, Promptness, Cleanliness,

and Knowledge of Product/Service

• Mission: To encounter a problem and fix the issue using critical

thinking skills. Problems can vary from vehicle problems to

customer problems. To further Club Car of Hilton Head as a

superior level of service not only in the golf car industry, but in

any service industry.

2. Mobile Service Technician Job Responsibilities

a. Onsite service & scheduled repairs four days per week

i. Jobs ranging from:

1. Annual Service

2. Battery Replacement

3. Troubleshooting repairs

4. Warranty/Follow Up Work

5. Charger Repair

6. Provide sales information

7. Fleet Golf Car service

8. Brake repairs

9. Misc. Golf Car Repairs

b. In Shop weekly repairs at least 1 day per week

i. Jobs ranging from:

1. Scheduled Wednesday Team Meetings

2. Suspension Repairs

3. Gas equipment repairs

4. Battery replacement

5. Charger Repair

6. Tire Repair

7. Electrical troubleshooting

8. Shop & Equipment Improvements

9. Vehicle & Trailer Improvements

3. Mobile Service Technician Training & Support

a. One-on-One training with current road technicians (9 & 5 year

experience)

b. Provide special equipment necessary to complete tasks or

make job more efficient (i.e. jacks, van accessories, safety

equipment, etc)

c. Sign up for Club Car Technical Training school provided by

Club Car of Hilton Head.

d. Provide access to Service Manuals & Diagnostic Equipment

4. Mobile Service Technician Compensation

a. Hourly Rate: $20/hour

b. Weekly hours 40 hours per week

c. Hours expected (8AM-4:30PM M-F)

i. Half Hour for Lunch

d. Paychecks distributed every Friday

e. Pay period (Friday-Thursday)

f. Personal/Sick Days/Vacation Days

i. See Club Car Team Handbook

g. PaidHolidays

i. See Handbook

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Schedule:

• 8 hour shift
• No weekends

Work Location: In person

Salary : $20 - $25