What are the responsibilities and job description for the Membership Sales and Customer Care - Pilates Studio position at Club Pilates Helotes?
Overview:
Start the new year with a new career!!
Club Pilates is seeking a friendly and motivated Front Desk Sales and Customer Service Associate who can grow with us!
Front Desk Sales and Customer Service Duties:
- Weekend (7am-2pm) required
- We are looking for early morning, mid-day and closing shifts. Please specify what shifts you are interested in.
- Phone and In Person membership sales
- Assist clients with setting up their app, scheduling classes, handling billing and account questions, and de-escalation.
- Create a positive studio atmosphere. Uphold studio policies with empathy for client needs, finding solutions where possible. Maintain cleanliness and organization
- Assist with seasonal decor, retail displays and social media presence - ensure that the studio is inviting
- Have fun creating a more engaging presence across studio FB and Instagram
Requirements:
- Track record of dependability and attention to detail
- Positive work experience that demonstrates professional maturity
- Superior communication, people skills and phone etiquette.
- Outgoing and engaging people person, able to make others feel welcome!
- Polished and professional demeanor to represent the studio
- Ability to multi-task is critical!
- Previous experience with membership sales or high-end service preferred.
- Tech savvy - Experience with Social Media, CRM, POS, Google Suite and the ability to learn new software and applications
Benefits:
We offer competitive pay rates and opportunities for career growth within our organization.
- Monthly bonus for full time front desk sales and customer service associates
- Retirement account based on longevity with the company
- Free Pilates classes
- Paid Training
- Bonus opportunities
- Growth opportunities - we are expanding!
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Opportunities for advancement
- Paid training
- Professional development assistance
Compensation Package:
- Bonus opportunities
- Hourly pay
- Profit sharing
- Yearly bonus
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
- Weekends as needed
Application Question(s):
- What's your schedule like and how does this fit in?
- What makes this the perfect role for you?
Work Location: In person
Salary : $15