Member Services Representative (Club Pilates Northvale)

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community.

Club Pilates is currently established in approx. 50 states and multiple countries. Class formats target a wide range of clients’ needs – from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. For more information, visit www.clubpilates.com

PAY: $16.00 - $18 per hour plus commission

POSITION:

The purpose of the Member Services Representative is to assist the District General Manager with new membership sales by bringing new members to the studio and booking them into intro classes. The Member Services Representative also assists with retaining current members. Pilates fitness knowledge or background is preferred but not required.

REQUIREMENTS:

• Excellent sales, communication, and customer service skills required
• Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
• Ability to learn and use the Club Ready software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Daily and/or occasional travel may be required.

RESPONSIBILITIES:

• Execute sales process of lead generation, follow up, and close
• Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
• Maintain acceptable level of personal sales production
• Maintaining cleanliness of studio
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Assumes responsibility for developing selling skills
• Other duties as assigned

COMPENSATION & PERKS:

• This position offers a very competitive pay; based on experience.
• Commission paid on sales
• Huge opportunities for growth within the studios including additional sales and management positions

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 15 – 25 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Supplemental Pay:

• Commission pay

Education:

• Associate (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Ability to Relocate:

• Northvale, NJ 07647: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $18