What are the responsibilities and job description for the Customer Service and Sales Associate position at Club Pilates Prescott?
Company Overview:
At Club Pilates, we specialize in offering diverse group reformer classes tailored to all levels, ensuring that everyone can explore and excel in Pilates. As a well-established national brand, we are dedicated to making Pilates both affordable and accessible to our community.
Position: Sales Representative
As a Sales Representative, you'll play a crucial role in supporting our team with new membership sales by attracting potential members to the studio and scheduling them for Intro Classes. You'll also contribute to retaining our current members. While a background in Pilates is advantageous, it is not mandatory.
Requirements:
- Role Experience: Proven experience in sales, excellent communication, and superior customer service skills.
- Goal-Driven: Ability to meet sales targets across memberships, retail, private training, and teacher training.
- Tech Savvy: Proficiency in learning and using the Club Ready software system.
- Physical Stamina: Capability to stand or sit for up to 8 hours during your workday.
- Communication Skills: Fluent in English with strong skills in person, on the phone, and via email.
- Adaptability: Ability to work under pressure and meet tight deadlines.
- Computer Skills: Proficient in computer use and learning new programs/point of sale systems.
- Flexibility: Willingness to cover additional shifts occasionally as required.
Responsibilities:
- Sales Process: Manage lead generation, follow-ups, and closing sales.
- Facility Tours: Conduct engaging tours, building relationships, and addressing individual needs.
- Sales Production: Maintain a high level of personal sales performance.
- Club Objectives: Promote the club’s mission as a leading fitness and wellness provider.
- Service Presentation: Present available services to current and potential members with consistency and professionalism.
- Appointment Booking: Schedule quality appointments to meet monthly sales targets.
- Event Participation: Represent the club at health fairs, grand openings, and other community events.
- Skill Development: Continuously improve your sales and communication skills.
- Sanitation: Clean and maintain a sanitary studio environment, ensuring the space remains welcoming and safe for all members.
- Additional Duties: Adapt to various studio needs and handle additional tasks as required.
Compensation & Perks:
- Competitive Pay: Attractive base pay; based on experience.
- Commission: Potential to earn commission based on your sales performance.
- Career Growth: Significant opportunities for advancement within the studio, including additional sales and management roles.
- Free Classes: Enjoy free in-studio classes.
- Employee Discount: Generous discounts on retail items.
Join us at Club Pilates and become a key player in helping others achieve their fitness goals while advancing your career!
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 5 – 15 per week
Benefits:
- Employee discount
- Flexible schedule
Experience:
- Customer service: 1 year (Required)
- Sales: 1 year (Preferred)
Language:
- English (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Prescott, AZ 86303 (Required)
Ability to Relocate:
- Prescott, AZ 86303: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17