Sales Associate/Customer Service

The purpose of the Sales Associate is to assist the Manager with new membership sales.

The Sales Associate also is responsible for retaining current members through superior customer service and maintaining a positive, welcoming environment. Pilates fitness knowledge or background is preferred but not required.
Responsibilities and Duties:

• Providing exceptional customer service to our members
• Execute sales process of lead generation, follow up, and close the sale.
• Conduct tours of the facility while establishing a relationship and targeting an individual’s needs and wants
• Maintain an acceptable level of personal sales production
• Emphasize and enforce the objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club.
• Excellent sales, communication, and customer service skills required.
• Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training.
• Warm, friendly, and personable – being able to make members feel welcome as they walk into the studio.
• Ability to learn and use the Club Ready software system
• Must have excellent communication skills via in person, phone, and email.
• Must be able to work under pressure and meet tight deadlines.
• Must have proficient computer skills.

*Some evenings and weekend work are required.

Job Type: Part-time
Experience in customer service is a bonus
Work environment: Front desk/Sales
Communication method(s) used:
In-person

Phone

Email

Text

Job Type: Part-time

Pay: $16.50 - $18.50 per hour

Benefits:

• Flexible schedule

Compensation Package:

• Commission pay

Schedule:

• Day shift
• Evening shift
• Every weekend
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Renton, WA 98055: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $19