Demo

Front Desk Guest Experience Sales Associate

Club Pilates South Salem
Salem, OR Full Time
POSTED ON 1/11/2025
AVAILABLE BEFORE 3/19/2025

COMPANY OVERVIEW :

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community. We are currently established in 38 states and 2 countries. Class formats target a wide range of clients’ needs – from young to more senior and beginner to advanced. For more information, visit www.clubpilates.com

POSITION :

This position requires a candidate who is positive, friendly and dependable. The position is a combination of selling memberships, studio tasks and member connection. The ideal candidate will provide a premium client service environment focused around positivity, health and wellness.

Hourly rate : $17 per hour

10% commission on memberships and retail product sold

Hours weekly varies based on business needs up to 30 hours (part-time position)

REQUIREMENTS :

  • Excellent sales, communication, and customer service skills required.
  • Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training.
  • Ability to learn and use the Club Ready software system.
  • Ability to stand for up to 7 hours throughout the workday.
  • Must be fluent in English and have excellent communication skills via in-person, phone / text and email.
  • Must be able to work both independently and within a team.
  • Must be able to occasionally participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club.
  • Previous retail, sales or fitness experience is preferred.
  • High school diploma or equivalent required.
  • Authorization to work in the United States required.
  • Must be able to pass Background Check process.

DUTIES :

  • Contact prospective members to explain benefits of a regular Pilates routine and costs of membership.
  • Conduct tours of the facility while establishing a relationship and targeting an individual's needs and wants.
  • Achieve or surpass monthly membership and retail sales goals.
  • Clean retail area, studio, and restrooms.
  • Greet clients as they enter with 1-on-1 personal interaction.
  • Answer the phone in a friendly and professional manner.
  • Sell memberships over the phone, on-line, or in person. Execute sales process of lead generation, follow up, and close.
  • Assist members with downloading and using the Club Pilates app.
  • Ensure all forms, administrative supplies, and studio literature is stocked and visible.
  • Process accurate sales transactions Point of Sale software.
  • Check in new Retail inventory and place on salesfloor in partnership with management.
  • Participate in special events (examples : health fairs, grand openings, marathons, and community and hospital events) to promote Club Pilates.
  • Calmly address clients’ concerns while maintaining the rules and procedures of the studio.
  • Be responsible for opening or closing the studio depending on your shift.
  • COMPENSATION & PERKS :

  • Commission paid on sales
  • Opportunities for growth within the studios including additional sales and management positions.
  • Free Pilates classes while employed with the company.
  • Discount on retail merchandise while employed with the company.
  • Job Type : Part-time

    Pay : $17.00 per hour

  • Employee discount
  • Free fitness classes
  • Opportunities for advancement
  • Schedule :
  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Weekend shift Saturday / Sunday
  • Education :

  • High school or equivalent (Required)
  • Ability to Commute :

  • Salem, OR 97302 (Required)
  • Work Location : In person

    Salary : $17

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