What are the responsibilities and job description for the General Manager position at Club Pilates?
Job description
How would you like to be a part of the new found growth and value placed upon health and fitness? Join Michigan’s largest provider of Reformer Pilates and enter into a positive, supportive environment that values hard work and integrity. Experience a company that is willing and able to teach you everything you need to know to succeed! With dedication and a willingness to learn, you will have the opportunity for exponential growth.
VALUES
- Integrity – The foundation of our business is built on honesty and trust. Loyalty and dedication to the company, our members and to each other. The innate desire to do the right thing in all aspects of the business.
- Teamwork – Working together to bring the benefits of Pilates to our external community. Fostering a positive culture which puts the team and the studios first. Creating a connection with each other through open communication and support.
- Passion – Our driving force. It is at the heart of everything we do. The desire to impact people in a positive way.
- Professionalism – Bringing your best self to work everyday. Working efficiently to deliver an exceptional work environment and member experience while exceeding expectations.
SKILLS
- Proven sales performance and management ability
- Excellent communication and interpersonal skills
- Outstanding organizational and leadership skills
- Active listening
- Efficient time management
- Strong desire to learn and open to feedback
- Proficient knowledge of computers and software
- Effective prioritization of tasks
- Innovative thinker
- Results oriented
- Compassionate conflict resolution/problem solving
RESPONSIBILITIES
- Increase membership sales
- Maintain strong member retention
- Drive revenue growth
- Oversee day-to-day operations
- Lead and motivate a team
- Provide ongoing training for sales staff
- Create a positive studio culture
- Initiate and participate in grassroots marketing and community outreach events
- Provide five star customer service to members and prospects
- Resolve member issues/conflicts effectively
- Enforce Club Pilates policies and procedures
- Expand social media presence
- Manage class and sales associate schedules
- Maintain cleanliness and organization of studio
COMPENSATION & PERKS
- Salary = $40,000 - $45,000 plus Bonus = $25,000 - $30,000
- Health Insurance
- Free Pilates classes available to all employees outside of work hours
- Potential for growth within the studios
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Evening shift
Application Question(s):
- What motivates you about sales and how would you use that motivation to increase studio performance?
- Explain your experience managing a team along with your management style.
Experience:
- Sales Management: 3 years (Required)
- People Management: 3 years (Required)
- Studio Fitness: 1 year (Preferred)
Ability to Relocate:
- Grand Rapids, MI (Kent County): Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $45,000
