What are the responsibilities and job description for the Front Desk Associate position at CLUB4 Fitness?
Job Description
Reports to: General Manager
Front Desk
Job Summary
The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join.
Responsibilities Of Front Desk Associate
CLUB4 Fitness is a membership-oriented health facility offering a wide array of classes and equipment that allow our members to achieve their health and fitness goals. At every CLUB4 Fitness location, you’ll enjoy the best workout classes with outstanding service and an unbeatable atmosphere. With beautifully designed facilities and a diverse selection of machines and equipment, CLUB4 Fitness offers a truly unique experience.
CLUB4 Fitness is a membership-oriented health facility offering a wide array of classes and equipment that allow our members to achieve their health and fitness goals. At every CLUB4 Fitness location, you’ll enjoy the best workout classes with outstanding service and an unbeatable atmosphere. With beautifully designed facilities and a diverse selection of machines and equipment, CLUB4 Fitness offers a truly unique experience.
Reports to: General Manager
Front Desk
Job Summary
The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join.
Responsibilities Of Front Desk Associate
- Greet members, prospective members, and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the PEAK/ABC IGNITE purchasing system.
- Assist with the new membership signing-up process.
- Take prospective members on tours of the Club facility.
- Update member account information, as needed.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager, as needed.
- Assist in maintaining the neatness and cleanliness of the Club.
- Complete daily Club cleaning assignments.
CLUB4 Fitness is a membership-oriented health facility offering a wide array of classes and equipment that allow our members to achieve their health and fitness goals. At every CLUB4 Fitness location, you’ll enjoy the best workout classes with outstanding service and an unbeatable atmosphere. With beautifully designed facilities and a diverse selection of machines and equipment, CLUB4 Fitness offers a truly unique experience.
CLUB4 Fitness is a membership-oriented health facility offering a wide array of classes and equipment that allow our members to achieve their health and fitness goals. At every CLUB4 Fitness location, you’ll enjoy the best workout classes with outstanding service and an unbeatable atmosphere. With beautifully designed facilities and a diverse selection of machines and equipment, CLUB4 Fitness offers a truly unique experience.
