What are the responsibilities and job description for the Tennis Professional position at ClubCorp?
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150 country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary:
The Tennis Professional is to provide the Three Steps of Service to the Members and guests of the club. Organize tennis clinics and private lessons that encourage participation in the Clubs tennis activities. Promote tennis memberships to all potential prospects. Act as the Clubs Tennis Ambassador to enhance the value of the Club. Reports directly to the Director of Racquet Sports/or Head Tennis Professional.
Day-to-Day:
- Assist the members with all tennis needs and ensure tennis policies are being followed.
- Teach private or group tennis lessons/drills.
- Schedule, administer and promote leagues, round robins, drop-in, ladders, tournaments, and all other events as applicable.
- Develop and promote tennis clinics, private lessons, adult, junior and senior programs.
- Call new members to conduct a tennis orientation into the facility and programs available.
- Maintain courts in a professional manner and ensure that the environment is safe for all those who use the facility.
- Maximize the Clubs tennis facilities to reduce attrition and attract new members.
- Responsible for seeing that daily assignments are completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (i.e. orderly/organized work areas, straighten/arrange furniture/equipment, picking up trash/debris, etc.).
- Assist fellow Employee Partners, Members, and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
- Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.
- Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed.
About You:
- Because of the fluctuating demands of the company’s operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
- Attending Club functions and tennis committee meetings.
- Adhere to all the various company, club, and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
- Ability to communicate effectively with proper grammar.
- Ability to work well under pressure, coordinating multiple tasks at any given time, ability to focus attention on detail.
- Responsible for maintaining good conduct and safe working habits while in all areas, including the kitchen, and assuring that others are acting safely.
- Attendance at daily line-up and participating as requested.
- Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
- Minimum of 2 years as a Tennis Professional.
- College degree preferred.
- USPTA certification required.
- Required tennis instruction training.
- High School Diploma or equivalent required.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
