Operations Manager

Role: Operations and Finance Manager

Location: Philadelphia, PA (hybrid 2 days per week)

Salary: $60-80k DOE

Clutch Creative is a rapidly growing staffing agency. We support our clients by identifying unreachable talent that helps their businesses grow.

Our candidates work with us because they know we have the best opportunities available to them and will help them navigate their next career move.

We care, we're honest, and we hustle—that's what makes us Clutch.

Clutch is looking for an Operations and Finance Manager to bring expertise in financial management while overseeing key operational functions that keep our client's agency running smoothly.

This role is essential in ensuring the financial health and efficiency of the agency—optimizing resources, supporting the success of innovative client projects, and keeping our physical space running at its best. You’ll play a key role in helping us scale while working alongside a team that values creativity, collaboration, and strategic growth.

If you’re looking for a role where financial expertise meets hands-on problem-solving in a dynamic creative environment, we’d love to meet you!

Key Responsibilities:

Finance & Budgeting:

• Invoicing & Accounts Receivable: Manage client invoicing and ensure timely collections to maintain cash flow.
• Payroll Management: Ensure employee information is up to date and payroll is running smoothly across payroll platform.
• Client Expense Account Reporting: Provide monthly budget updates to clients detailing balance and expenses.
• Agency Finance Management: Handle day-to-day financial operations, including bookkeeping in QuickBooks, financial reporting, and working closely with the CEO and accountants for tax filings.
• Budget Forecasting: Collaborate with leadership to create accurate financial forecasts to aid in planning and provide insight for decision-making.
• Advisory Role: Provide financial insight to senior managers, ensuring profitability as the team drafts new and established client proposals.

Operations & Office Management:

• Building & Vendor Management: Serve as the main point of contact for building maintenance, repairs, and vendor coordination (e.g., internet, utilities, cleaning services).
• Space Oversight: Ensure the workspace is well-maintained, stocked, and functioning efficiently for the team.
• Administrative Duties: Manage bill payments, reconcile accounts, and support operational tasks to ensure the agency runs seamlessly.
• Process Improvements: Identify and implement operational efficiencies that improve workflow and reduce costs.

Qualifications:

• Proven experience in financial management and operations, preferably in an agency or creative environment.
• Strong proficiency in financial software and tools (including QuickBooks, Excel, etc).
• Experience handling vendor relationships, contracts, and building operations is a plus.
• Excellent organizational skills and the ability to manage multiple tasks and deadlines.
• Analytical mindset with attention to detail and a problem-solving approach.
• Exceptional communication skills, with the ability to present financial data clearly to non-financial stakeholders.

Please read: Contact from Clutch employees will always come from the domain @clutchnow.com ONLY and we will always provide a phone number where you can contact us. Clutch will NEVER present a job offer without a verbal or video interview and we will never ask you to transfer or pay money to get hired. If you are skeptical about any email or job offer, please reach out to us directly.