What are the responsibilities and job description for the Collections Clerk position at Clyde & Co?
Description
Primary Responsibilities
Specific responsibilities include, but are not limited to:
Skills and Ability
Clyde & Co is a leading global law firm, helping organizations successfully navigate risk and maximize opportunity in the sectors that underpin global trade and commercial activity and enable global prosperity, namely: insurance, aviation, marine, construction, energy, trade and natural resources. Globally integrated, Clyde & Co offers a comprehensive range of contentious and non-contentious legal services and commercially minded legal advice to businesses operating across the world. It is committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves and provides an environment in which everyone can realize their potential, using its legal and professional skills to support its communities through pro bono work, volunteering and charitable partnerships, and minimizing the impact it has on the environment including through a commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets. The firm has 490 partners, 2400 lawyers, 3200 legal professionals and 5500 people overall in nearly 70 offices and associated offices worldwide.
Our Values
Our values are the principles that guide the decisions we make, unite us in our endeavors and strengthen our delivery, for our clients and our firm. We:
Work as one- We are a globally connected team of talented people who act with a firm-first mentality to achieve success
Excel with clients- We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the center of everything we do
Celebrate difference- We help each other to be at our best and believe our differences result in greater achievement
Act boldly- We seek new opportunities, take action and learn as we go, recognizing that curiosity drives our development and contributes to growth
Business Services Competencies
Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations.
The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas:
CLYDE & CO PRIVACY NOTICE : https://www.clydeco.com/help/privacy
Primary Responsibilities
Specific responsibilities include, but are not limited to:
- Assist team with complex portfolio to include creating appeal packets in excel, submitting appeals to various e-billing platforms, preparing refund requests, and updating status/notes in our financial system.
- Assist the general collections team with payment research and preparing necessary refunds from our unallocated account.
Skills and Ability
- Looking for service oriented and self-motivated individual who consistently performs with a high sense of urgency and pride in product.
- Capable of exceeding expectations of internal (partners and attorneys) and external (clients) constituents on a regular basis.
- Experience with Elite 3E software helpful, but not critical.
- Adobe Reader, Microsoft Excel, and Microsoft Office products.
- Excellent communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, brokers and other third-party vendors.
Clyde & Co is a leading global law firm, helping organizations successfully navigate risk and maximize opportunity in the sectors that underpin global trade and commercial activity and enable global prosperity, namely: insurance, aviation, marine, construction, energy, trade and natural resources. Globally integrated, Clyde & Co offers a comprehensive range of contentious and non-contentious legal services and commercially minded legal advice to businesses operating across the world. It is committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves and provides an environment in which everyone can realize their potential, using its legal and professional skills to support its communities through pro bono work, volunteering and charitable partnerships, and minimizing the impact it has on the environment including through a commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets. The firm has 490 partners, 2400 lawyers, 3200 legal professionals and 5500 people overall in nearly 70 offices and associated offices worldwide.
Our Values
Our values are the principles that guide the decisions we make, unite us in our endeavors and strengthen our delivery, for our clients and our firm. We:
Work as one- We are a globally connected team of talented people who act with a firm-first mentality to achieve success
Excel with clients- We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the center of everything we do
Celebrate difference- We help each other to be at our best and believe our differences result in greater achievement
Act boldly- We seek new opportunities, take action and learn as we go, recognizing that curiosity drives our development and contributes to growth
Business Services Competencies
Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations.
The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas:
- Strategic thinker with commercial awareness.
- Service oriented: Recognizing internal and external clients and the importance of service delivery.
- Ability to work as part of a team and use own initiative, manage own workload and adapt to changing priorities.
- Adaptable to new systems, procedures, and requirements of role.
- Flexible approach: Willing to assist others in achieving team objectives.
- Confident dealing with senior management and ensuring service levels are adhered to. Well-disciplined and self-motivated.
- Ability to work well under pressure.
- Confident and proactive approach.
- Enthusiastic and positive attitude.
- Principals only**
CLYDE & CO PRIVACY NOTICE : https://www.clydeco.com/help/privacy
