What are the responsibilities and job description for the Mountain Bike Park Patrol 18+ position at CM Resort, LLC?
SUMMARY: Provide prompt emergency care and rapid extrication to injured riders. On top of emergency medical care in a wilderness setting, patrollers are utilized in all facets of mountain operations, including riding and inspecting trails, trail, and trail signage maintenance, lift operations and evacuation, event coordination and staffing, and occasionally some light handy work. In addition, patrollers are one of the primary ambassadors of the mountain, and applicants should have strong customer service skills and strive in a team-centered environment. As a customer-focused organization, a crucial part of each employee’s job is to get and keep guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Open lifts and trails before public access to ensure their safe and proper conditions.
- Morning mountain set-up and evening sweep.
- Make sure all trail and warning signs are in good order and properly placed.
- Make sure all trail markings including signs, fences, and ribbon are in good condition and properly placed.
- Make sure that trail conditions are monitored and accurately reported.
- Make sure that all trail hazards are properly marked.
- Respond to reports of accidents with appropriate rescue equipment.
- Perform first aid and mountain rescue as needed.
- Observe and correct, or properly mark, if necessary, any trail conditions adversely affected by traffic, weather, or other manmade or natural occurrences.
- Perform lift evacuations as required.
- Work with other departments to accomplish objectives.
- Complete accident reports and all necessary paperwork and documentation.
- Assist with accident investigations.
- Maintain awareness of changing weather conditions.
- Provide superior service to our customers, both internal and external, at all times, and respond to all guests courteously and efficiently.
- Perform other tasks as assigned.
- Flexible working hours. Some job sharing may be required.
RESPONSIBILITIES TO SAFETY
- Protect the safety of self, co-workers, and Cranmore Mountain Resort guests and assets at all times.
- Report any potentially harmful equipment or situations to the immediate supervisor without delay.
- Report safety-related accidents and incidents at once to the immediate supervisor.
- Follow all company and department safety policies and procedures.
- Operate equipment in a safe manner that will not lead to injury to you or others.
- Drive by the law and Cranmore Mountain Resort policies.
CERTIFICATES, LICENSES, REGISTRATIONS
Pro CPR; OEC, and/or EMT, WFR
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to sit and taste or smell. The employee must frequently lift and/or move more than 100 pounds. Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job, the employee regularly works near moving mechanical parts; in high, precarious places; and outside weather conditions and is regularly exposed to wet and/or humid conditions, extreme cold, and extreme heat. The employee is occasionally exposed to fumes or airborne particles and vibration.
SCHEDULING Bike Park Patroller is a seasonal position, and hours vary based on season and business volumes. Weekends, holidays, and vacation weeks are included.
