Program Specialist

Position: Program Specialist Supervisor: Director, Clean Energy Solutions Group

Classification: Non-exempt 

Summary/Objective

The Program Specialist for our Clean Energy Solutions Group will be responsible for the operational details and administration of projects for the group’s sales team. Duties include oversight and reporting on retrofit projects, coordinating schedules of subcontractors/ vendors, and coordinating of equipment orders from placement to delivery.

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Maintain activity logs for retrofit projects to include; project name, energy partner used, project cost, job status, & close out requirement satisfied.

• Participate in weekly conference calls with Energy Partners.

• Manage all equipment orders and notify Project Manager of all deliveries.

• Follow up with subcontractors and venders to coordinate scheduling needs.

• Document management for all Clean Energy rebate jobs.

• Regularly meet with Sales and Project Managers to assist with meeting all venfor partner requirements. This includes data collection/management needed to register projects with the Utilities as well as project closeout, upon completion.

• Provide status of our Energy Partner PO’s, project receivables, and billing information for projects sold.

• Research all NJ Rebate website opportunities to remain current on all Energy opportunities offerings.

• Participate in all Trade Ally bi-monthly conference calls and webinars to become proficient in the overall offerings that the NJ Clean Energy program can provide.

• Regular customer calls/communication for job scheduling, overall customer satisfaction rating, and obtaining energy bills

• Work with Marketing on post job success write-ups, demonstrating the savings our projects provided.

• Position

• Goal: learn the Utility Input tool to perform this function for CM3

• Ability to work remotely and in the office as required

• Other duties as assigned

Required Education and Experience

• High school diploma or GED equivalent

• excellent computer and typing skills including above average experience with Microsoft Office 365.

• Excellent customer service skills

• Excellent verbal and written communication skills

• Excellent interpersonal skills, the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.

• Sensitivity to confidential matters is required.

• Strong organizational and problem solving skills.

• Ability to complete work and remain on task without direct supervision.

• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Preferred Education and Experience

1. Associates degree or Bachelor’s degree in a business or technical field.

2. 3 or more years work experience.

Work Environment

This position operates in an office setting with desk and chair, as well as customer jobsites in an environment that may contain dust, noise, oils, greases, grinding debris, compressed air, metal shavings, propane and solvents.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to read, count, type and write to accurately complete all documentation; sitting, standing, bending and lifting also necessary. This position requires occasional light lifting.

Position Type/Expected Hours of Work

This is a part-time position, approximately 24 hours per week with possibility of becoming full-time as the Clean Energy Group’s needs grow.

Travel

Travel to customer/prospect sites on a regular basis as needed to complete job specific duties.

Work Authorization/Security Clearance (if applicable)

Criminal Background Check, PA Child Welfare clearance and FBI fingerprinting clearance required, DMV check

AAP/EEO Statement

CM3 Building Solutions, Inc. is an affirmative action employer and does not consider disability, color, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation, age 40 and over, or any other applicable status protected by state or local law, in any employment decision.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.