What are the responsibilities and job description for the Accounts Receivable Analyst position at CMA CGM America?
ID : 554966 Location :
Norfolk Va, US
Accounts Receivable Analyst
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
Position Summary
The accounts receivable analyst is responsible for performing process of cash application, monitoring timely record of on-line payments, customer refunds and manual invoicing. This individual provide guidance to GBS and is an promote resolution for customer and internal team queries related with process on scope.
Functions & Duties
- Cash Applications process US and CA : reception, revision digitalization and mail (when need) of checks, update of freight release, monitoring of incoming electronic payments, escalation of inconsistencies, and advisory of notifications to IBVC Management.
- Original Bill of Lading - OBL process : Inspection of proper endorsement, update of freight release, escalation, and proper communication of inconsistencies. Distribution of OBLs to the appropriate import release desk.
- Ensure online payments are timely recorded and notified to D&D / FTF. Update required information for all payments not yet interfaced in ocean. Monitor, report and identify unapplied and unidentified payments within the time KPIs established. Research payments not applied to A / R system, as necessary.
- Support queries from agency teams, GBS and customers. Contact customers and other agency areas when items received that cannot be processed, or if there is missing or incorrect information required.
- Manual Invoicing : Support GBS queries about processing manual invoice requests.
- Adjustments / Refunds- Support GBS queries about processing incoming requests. Assist in escalation if they are not getting timely responses.
- Support development and implementation of platforms to automate payment reception, booking, reconciliation and reporting.
- Support and engage in a team mindset of high performance, participate in permanent improvement actions and support a team culture of innovation.
- MISCELLANEOUS RELATED DUTIES or PROJECTS AS ASSIGNED
Knowledge, Skills, Abilities :
Qualifications : Education
Work Experience
Come along on CMA CGM’s adventure! CMA CGM (America) LLC is committed to equal employment opportunity for all qualified persons without regard to race, color, religion, sex, national origin, pregnancy, age, sexual orientation, marital status, gender identity, veteran status, disability, or any other legally protected classification.
Nearest Major Market : Hampton Roads
