What are the responsibilities and job description for the Inbound Customer Service Representative position at CMB Limited?
We’re a customer-first company based in the vibrant city of Nashville, where great service isn’t just a goal—it’s a way of life. If you love connecting with people, solving problems, and being the friendly voice on the other end of the line, this is your opportunity to join a team that values your skills and supports your growth.
Why This Role is Exciting:
- Flexible Schedules: Full-time or part-time roles to fit your lifestyle.
- Supportive Environment: Work with a fun, encouraging team that wants you to succeed.
- Career Growth: Opportunities for advancement in a company that promotes from within.
- Nashville Energy: Work in a city known for its creativity and hospitality.
What You’ll Be Doing:
- Answering Calls: Provide friendly and efficient assistance to customers with inquiries or issues.
- Problem Solving: Listen, understand, and resolve customer concerns with professionalism and care.
- Customer Connections: Build rapport with customers to make each interaction positive and memorable.
- System Navigation: Use company software to access information, log details, and provide accurate responses.
- Team Collaboration: Share feedback and ideas to improve processes and enhance customer experiences.
What Makes You a Great Fit:
- Communication Pro: You’re a natural at engaging with people and delivering clear, friendly service.
- Problem Solver: You enjoy tackling challenges and finding solutions that leave customers happy.
- Tech-Savvy: Comfortable using computers and learning new systems.
- Adaptable: Thrive in a fast-paced environment with a positive, can-do attitude.
- Dependable: You’re reliable, punctual, and ready to make an impact.
- No Experience Needed: Whether you’re new to customer service or a seasoned pro, we provide all the training you need to excel.
What You’ll Get:
- Competitive Pay: Enjoy hourly wages that reflect your hard work.
- Comprehensive Training: Learn everything you need to succeed in your role.
- Flexible Hours: Choose shifts that work with your schedule.
- Team Culture: Work with supportive colleagues who celebrate wins together.
- Growth Opportunities: Advance your career within a company that values your potential.
How to Apply:
If you’re ready to join a team that makes every customer interaction count, we’d love to hear from you!
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Schedule:
- 8 hour shift
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $21 - $25