Program Manager

PRIMARY PURPOSE

The Program Manager will be responsible for managing the implementation of energy efficiency program work and ensuring necessary resources are dedicated to meeting all program goals. This role requires previous HVAC experience and the ability to work closely with the utility client on a technical level. This individual will have responsibility in the efficiency and profitability of the program(s) while managing a team of energy professionals and possibly partner companies (subcontractors), to provide implementation services for residential, multi-family and/or business customer energy efficiency programs.

ESSENTIAL FUNCTIONS

• Work closely with direct reports, clients and client program managers in the effective and profitable management of the energy efficiency project and/or programs.
• Collaborate with the client on a daily basis to ensure the successful execution of energy-efficiency programs, specializing in HVAC and electrical work.
• Manage, coach and mentor direct reports to ensure staff is performing effectively and at their highest potential to achieve program and company organizational goals. This includes interviewing, planning, assigning, completing performance evaluations, coaching, and directing work.
• Implement full-scale program plan responsibilities. Identify, set, communicate and manage project and program dependencies, critical path, program expectations, tasks and responsibilities with team members and clients in a timely and clear fashion. Identify and resolve issues and conflicts with the program team, escalate issues immediately as necessary.
• Assist in the estimation of resources and participants needed to achieve program goals. Ensure the accuracy and timeliness of work completed by all staff and contractors. Recommend subsequent staff/contractors changes when/if necessary.
• Prepare and submit weekly budget and production reports to assist in tracking goal achievement set to budget and prepare monthly and annual finance/budget reports as required.
• Maintain inventory balances to ensure sufficient amounts of supplies are available to field technicians. Provide accounting with inventory balances and value by item that is present in storage and in field technician's possession monthly.
• Ensure all work performed is in accordance with stated program guidelines and in compliance with OSHA and company safety procedures.
• Perform other duties as assigned.

JOB REQUIREMENTS

• Bachelor’s degree required.
• Previous experience in technical program delivery and HVAC required.
• 4-6 years' prior operations supervisory/management experience.
• 4-6 years’ energy industry experience.
• Energy efficiency certifications may be required by utility.
• Strong knowledge of energy industry, building science and conservation techniques. Hands-on experience preferred.
• Strong supervision skills to lead, direct, coach and mentor. Prior leadership and supervisory skills.
• Demonstrated ability to supervise, analyze, manage time, set priorities, make decisions, manage conflict, resolve disputes, and work constructively as part of a team.
• Strong analytical, organizational, project management, problem solving and prioritization skills necessary.
• Valid driver’s license required and use of personal vehicle may be necessary per location. Compliance with acceptable vehicle insurance levels as outlined in the company policy.
• Proficient in Microsoft Office Suite.
• Perform the essential functions and physical demands of the position with or without accommodation.

PHYSICAL REQUIREMENTS

• Consistently spending time sitting, typing, talking, walking and using repetitive motion.
• Frequent use of eye, hand, and finger coordination enabling the use of automated office machinery, such as a computer.
• Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
• Visual capacity enabling frequent use of computer equipment.
• Sedentary work: ability to exert up to 10 pounds of force to lift, carry, push, pull or otherwise move objects.

WORK ENVIRONMENT

• The employee is not substantially exposed to adverse environmental conditions.

CMC Energy Services, Inc. provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.