What are the responsibilities and job description for the Showroom Consultant position at CMC Supply Inc?
Department: Sales
Reports to: VP Operations
Job Summary:
The Showroom Sales consultant increases sales, market share, company profitability and customer satisfaction by working with customers in choosing plumbing fixtures and related items for kitchen and bath
General Duties & Responsibilities:
- Facilitates customer projects based on size, budget & taste, while educating customer on project management and supply chain
- Creates customer bids in line with customer expectations and completes sales order follow up activities in a timely fashion
- Demonstrates proficiency with related computer systems and applications (e.g. MS Outlook, Word, Excel, PowerPoint, etc.)
- Meets and greets customers with a smile and positive attitude
- Contributes to the professional image of the showroom by working with management to ensure that displays are clean and all discontinued items are replaced in a timely manner
- Learns and demonstrates competency in features and functionality of all product lines, including competitor products
- Works diligently to resolve customer issues in a timely manner
- Attends vendor training sessions as required
- Other tasks and duties as assigned
Requirements:
- High school diploma/GED required (Associates degree preferred)
- Minimum 2 years in luxury product selling position (home goods preferred)
- Minimum 1 year in progressive sales or design position (2 years preferred)
- Product/application experience preferred
- Wholesale distribution experience preferred
- Negative drug screen (including marijuana)