What are the responsibilities and job description for the Customer Portfolio Intern - Summer 2025 position at CME Group?
CME Group is currently looking for a summer intern to assist the Customer Portfolio. The Customer portfolio is dedicated to empowering our customers with a frictionless, consistent and personalized experience that guides them effortlessly from initial discovery through all transactions. The summer intern will gain hands-on experience in these areas: User Experience Research, Customer Analytics, and Website Cloud Migration
Principal Responsibilities
CME Group is committed to offering a competitive pay package for our employee interns. The annualized salary range typically applicable to our intern roles is $43,900-$73,100. Actual pay offered will be dependent on a wide array of factors including but not limited to: relevant experience, skills, education, location of the internship, and the internship area of focus. Through our Benefits program, we offer our employee interns the opportunity to participate in select offerings. This includes our comprehensive health coverage and a mental health benefit.
CME Group : Where Futures are Made
CME Group is the world’s leading and most diverse derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it – all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.
At CME Group, we embrace our employees' diverse experiences, cultures and skills, and work to ensure that everyone’s perspectives are acknowledged and valued. As an equal opportunity employer, we recognize the importance of a diverse and inclusive workplace and consider all potential employees without regard to any protected characteristic.
Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.
Principal Responsibilities
- Assist in research projects for customer segment teams
- Assist in coordinating research projects, including scheduling sessions, managing participant recruitment, and ensuring timelines are met.
- Analyze qualitative and quantitative data to identify trends, patterns, and actionable insights.
- Identify opportunities to streamline research processes and improve efficiency within the research team.
- Assist in the migration of cmegroup.com to a new content management system (CMS) in the cloud by building out and testing web pages, documenting components and new functionality for training users of the CMS, and helping with project management and communicating status to business stakeholders
- Collaborate with cross-functional teams, including product management, marketing, and engineering, to ensure research insights are integrated into product development.
- Develop understanding of key customers and products at CME Group
- Currently pursuing BA/BS, majoring in Finance, Economics, Marketing, Design or a related field
- Prior work experience or leadership roles in extra-curricular activities
- Strong communication skills (written & verbal)
- Ability to think critically and creatively to solve problems and improve research processes
- Proficiency in Google Applications (Google Docs, Google Meets, Sheets, and Gmail)
CME Group is committed to offering a competitive pay package for our employee interns. The annualized salary range typically applicable to our intern roles is $43,900-$73,100. Actual pay offered will be dependent on a wide array of factors including but not limited to: relevant experience, skills, education, location of the internship, and the internship area of focus. Through our Benefits program, we offer our employee interns the opportunity to participate in select offerings. This includes our comprehensive health coverage and a mental health benefit.
CME Group : Where Futures are Made
CME Group is the world’s leading and most diverse derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it – all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.
At CME Group, we embrace our employees' diverse experiences, cultures and skills, and work to ensure that everyone’s perspectives are acknowledged and valued. As an equal opportunity employer, we recognize the importance of a diverse and inclusive workplace and consider all potential employees without regard to any protected characteristic.
Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.
Salary : $43,900 - $73,100
