Administrative Professional

Overview
We are seeking a dedicated and organized Administrative Professional to join our team. This role is essential in ensuring the smooth operation of our office by providing exceptional administrative support, and taking the lead in coordinating our shipping and receiving operations.. The ideal candidate will possess strong communication skills, a customer-oriented attitude, and the ability to manage multiple tasks efficiently. This position is perfect for individuals who thrive in a dynamic environment and are passionate about delivering high-quality service.

The position’s primary duties, but is not limited to the following:

• Manage high volume product shipment/delivery.
• Prepare items for shipping, including boxing items, creating shipping labels, and maintaining detailed records of outgoing and incoming shipments,
• Detailed notations in ticketing system and spreadsheets.
• Comparing packing lists to company purchase orders and ensuring that the products in each delivery match the purchase order and packing slip.
• Managing an updating product inventory as products are received and added to inventory
• Following through on process ie. deploy, ship in a timely fashion.
• Resolve shipping issues and customer complaints that arise,
• Process returned goods, documenting damages and discrepancies with vendors.
• Answer phones, greeting visitors, and creating service tickets.
• Additional clerical administrative tasks as assigned.
• Some accounts receivable and purchasing duties

Meticulous attention to detail is mandatory.

The qualified candidate has:

• 2-3 years’ experience in shipping/receiving/logistics role; attention to detail and process orientation.
• Knowledge of inventory processes, shipping platforms (FedEx, UPS, etc.), and order/invoice systems
• Ability to lift 40 lbs., handle high volume, and meet deadlines.
• Strong phone, written, and in-person communication and customer service skills.
• Organized and process-focused with ability to switch priorities as needed.
• Strong Microsoft Office with an emphasis on Excel
• High school degree; associate or bachelor’s degree a plus

Critical Qualities & Traits:

• Passion for operational coordination, logistics, and support
• Commitment to accuracy; ability to double check details.
• Team player with enthusiasm for enabling success.
• Self-motivated to achieve goals proactively with minimal oversight.
• Flexibility to adapt to rapid changes and growth.
• Proficient computer literacy, including experience with word processing, spreadsheets, and database management.
• Excellent typing skills with attention to detail for accurate data entry.
• Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
• A proactive attitude towards problem-solving and the ability to work both independently and collaboratively within a team.

Join us in this rewarding role where your contributions will make a significant impact on our operations and client satisfaction.

* This job description is an overview of the responsibilities for this position. However, responsibilities are subject to change.

CMIT Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Are you local to RI?
• Are you available to work in an office setting?
• Are you able to work in a fast paced environment managing multiple tasks at one time? Please explain.
• Do you have experience with Microsoft Office 365?
• Do you have experience working with purchasing orders? If so, please tell me what type of purchase orders you worked with?
• Do you have experience working with Excel, what type of spreadsheets did you create and/or work on?
• Do you have experience in shipping/receiving and logistics? What shipping platforms have you used?
• What is your desired salary?

Ability to Commute:

• Cranston, RI 02920 (Required)

Ability to Relocate:

• Cranston, RI 02920: Relocate before starting work (Required)

Work Location: In person

Salary : $23 - $25