What are the responsibilities and job description for the Service Advisor / Writer position at Cmmg, Inc?
Shift/Hours: M-F 8:30a - 5:30p
Location: Boonville, MO (onsite)
Employment Type: Full-Time
Location: Boonville, MO (onsite)
Employment Type: Full-Time
Conquest Automotive & Offroad is a trusted leader in automotive services, committed to providing outstanding customer experiences and high-quality repairs. Our team is dedicated to ensuring customer satisfaction and maintaining the reliability and safety of every vehicle that comes through our doors.
Position Overview: We are seeking a dedicated and customer-oriented Build & Service Advisor to join our team. In this role, you’ll serve as the point of contact for all customers seeking, lift kits, wheels, tires, and other aftermarket accessories. The ideal candidate will possess excellent communication skills, knowledge of automotive services and upgrades, interest in joining car clubs, and a genuine interest in providing exceptional customer service.
Key Responsibilities:
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Greet customers warmly and address any inquiries about maintenance and upgrades to their vehicle.
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Prepare accurate and detailed estimates for services and explain recommended repairs, parts, and upgrades.
- Provide customers with timely updates on the status of their vehicles.
- Schedule appointments, manage workflow, and ensure efficient service delivery.
- Promote services and products to help customers maintain vehicle health and improve performance.
Qualifications:
- High school diploma or equivalent; technical or automotive-related education is a plus.
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Previous experience as a Service Advisor or lift kit experience is a must.
- Strong communication, problem-solving, and organizational skills.
- Knowledge of vehicle mechanics and repair procedures is preferred.
- Proficiency in using scheduling and customer relationship management software.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Why Join Us?
- Competitive compensation and benefits package.
- Supportive and friendly work environment.
- Opportunities for professional growth and development.
- A chance to work with a team passionate about delivering exceptional customer experiences.
Come join our team, together we will serve the industry we love.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Conquest provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
