CTI Care Coordinator

JOB DEFINITION:
The Care Coordinator works with the CN Guidance Critical Time Intervention Team to
deliver services within an evidence-based model that is time limited, phase-based care
management approach focused on enhancing continuity of care during transitional
times. Care Coordinators develop the person center plan, share knowledge of
community resources, provide linkage to resources and engage individuals in skill
building.

EDUCATIONAL REQUIREMENTS:
Bachelor's Degree or Master's Degree in one of the following fields preferred: Social
Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling,
Community Mental Health, Sociology, Speech and Hearing, Physical or Recreational
therapy. Degrees in other related areas may be considered.

EXPERIENCE REQUIRED:

• For H.S. Diploma/GED level candidates, four (4) years of related human service and
  direct service experience required.
• For B.A. level candidates, one (1) year of related human service and direct service
  experience required.
• Experience should be in providing direct services to individuals with severe
  mental health disorders, co-occurring substance abuse disorders, developmental
  disorders, and/or physical disabilities, in linking clients to a broad range of
  services essential to independent community livening, and in advocacy for
  underserved or disenfranchised populations.
• Bilingual preferred.
• Working knowledge of computer software and electronic health record systems.
• Demonstrated competency in written, verbal and computational skills to present and
  document records in accordance with program standards.
• Experienced in and demonstrated comprehensive understanding and working
  knowledge of the interdisciplinary planning process and the developmental treatment
  model.
• Knowledge and sociological understanding of Medicaid, Social Security and other
  entitlements preferred.
• Excellent interpersonal skills required.
• Knowledge of cultural competence and sensitivity.

DUTIES AND RESPONSIBILITIES:
1. Conducts initial and ongoing assessments of assigned clients to document strengths,
needs, goals and resources.

2. Participates in the development/documentation /review and update of client centered
comprehensive, integrated, interdisciplinary care plan in consultation with Program
Supervisor and other team members to ensure focus on desired outcomes.

3. Maintains effective communications with clients, primary care physicians, substance
abuse and mental healthcare providers, family, collateral resources and other Agency
staff on behalf of clients.

4. Maintains documents, records, statistics, and other related reports in an organized,
timely and accurate manner as per policy and procedure.

5. Coordinates care planning with other providers of services/ resources to ensure goal
directed, collaborative care, including care transitions.

6. Works as part of the CTI team and attends and participates in team meetings to provide
input/feedback around psychosocial conditions/comorbidities to review client status,
update plans and goals, review outcomes to further program goals.

7. Acts as a resources/consultant to all team members on psychosocial and/or substance
abuse issues and resources.

8. Provides face to face as well as telephonic outreach, engagement and service planning
in the field.

9. Acts as a linkage to community services including medical, behavioral, residential,
entitlement and any other needed services per interdisciplinary care plan.

10. Monitors overall service delivery to clients to ensure coordination and continuity;
advocates with service providers/resources as needed.

11. Provides crisis intervention and follow-up on an as-needed basis 24 hours a day, 7 days
a week.

12. Actively engage in agency wide trainings and work groups as well as NYS specific
training on and for the CTI model.

13. Participate in ongoing supervision, training and education as needed to ensure a high
quality of service delivery and continued professional growth.

14. Facilitate sharing of data with the individuals to whom it applies to facilitate partnered
decision-making and to keep clients informed of progress

15. Complete QI Training during onboarding and participate in QI refresher training as
needed.

16. Ability to cultivate a culture of inclusion for all employees that respects their individual
strengths, views and experiences. A Culture that makes better decisions, drives
innovation, and delivers better business results.

17. Adherence to all safety protocols and procedures to ensure a safe working environment
for all employees. Demonstrate a commitment to maintaining a safe work environment
by following established safety guidelines.

18. Health and Safety Awareness: Include any relevant knowledge or experience regarding
health and safety protocols to ensure a safe work environment for all employees.

19. Other duties as assigned

BENEFITS:

We offer an attractive and competitive benefits package for full time employees which includes but not limited to:

• Medical
• Dental
• Vision
• $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
• Flexible Spending Account
• 403(b) retirement plan
• Long Term and Short Term Disability
• Legal Plan
• Dependent Care Expense Account
• Life Insurance/Supplemental Life Insurance
• Pet Insurance
• HRA
• Training programs including a Mentorship program
• Employees may be eligible for Federal/Public Student Loan Forgiveness
• Career growth and Promotional opportunities
• Employee Perks and Discounts to Broadway shows and more

5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more.

____________________________________________________________________

If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553.

______________________________________________________________________

CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.

• Awarded Newsday/Dan papers Top Long Island Work Place 2019-2024, 6 years in a row.
• Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.
• Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference.

It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.'