Director, Strategic Claims Oversight - Healthcare

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CNA is one of the premier providers of professional liability insurance. We currently have an opening for a Director of Strategic Claims Oversight focused on Healthcare Professional Liability for CNA Insurance. CNA is a market leader in insuring healthcare providers and facilities. This individual contributor role will work on the largest exposure claims across all Healthcare segments. This individual must have the ability to step into a claim at various points, evaluate next steps and proactively move the claim toward resolution. The claim professional will handle approximately 65 high exposure claims. 25% travel.

This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office.

JOB DESCRIPTION:

Essential Duties & Responsibilities

• Oversees the most complex investigations of claims, liability and damages and determines claim strategy, including if a claim should be settled or litigated.
• Develops and directs the execution of the litigation management strategy.
• Counsels management on legal risks, claim and litigation strategy and obligations in complex matters.
• Manages litigation by staff, coverage or outside counsel. Monitors trials, tracks legal and regulatory developments. Advises management and claim professionals regarding issues, approaches and impact of changes.
• Directs the negotiation of the most complex settlement packages, ensuring adequate reserves and cost effective settlements.
• Provides research, legal analysis, counsel and guidance on legal or claim handling questions or issues.
• May participate with senior management in the development and implementation of claims policy and business strategy.
• Mentors, guides, develops and delivers training to less experienced Claim Professionals.
  
  
  

May perform additional duties as assigned.

Reporting Relationship

Managing Director or above

Skills, Knowledge And Abilities

• Senior level knowledge of the theories, principles, practices and procedures of claim and litigation management within an insurance organization.
• Excellent technical and product specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures.
• Excellent verbal and written communication, and presentation skills. Excellent negotiation, consultative and facilitation skills with the ability to effectively interact with all internal and external business partners.
• Strong interpersonal skills and ability to navigate insurance tower relationships.
• Ability to exercise independent judgment, and to work with and maintain confidential and sensitive information. Ability to work in a fast-paced environment.
• Excellent analytical and problem solving skills, and senior level skill in managing ambiguous situations and issues.
• Creativity in resolving unique and challenging business problems
• Proven ability to take a proactive long-term view of business goals and objectives in order to achieve strategic business results.
• Knowledge of Microsoft Office Suite and other business-related software.
• Ability to adapt to change and value diverse opinions and ideas.
• Acts with a sense of urgency to advance priorities of the organization.
• Helps others to excel through collaboration and building strong relationships.
• Raises expectations of self and others by continuously learning and broadening industry and technical skills.
  
  
  

Education And Experience

• Bachelor's degree with JD preferred or equivalent experience.
• Admission to the bar of at least one state preferred.
• Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
• Typically a minimum of ten years of claims or legal experience with a proven track record of positive results.
  
  
  

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.