What are the responsibilities and job description for the Dedicated Client Service Representative position at CNB Bank?
Overview
CNB Bank is committed to delivering exceptional client experiences. Our Universal Associate role plays a vital part in this mission, empowering you to make a meaningful impact in the lives of our clients.
Job Summary
We are seeking a skilled and enthusiastic individual to join our team as a Universal Associate. In this role, you will have the opportunity to work closely with clients, understanding their financial needs and providing tailored solutions to meet their goals. As a key member of our branch team, you will be responsible for delivering top-notch client service, building strong relationships, and promoting digital awareness to enhance the overall banking experience.
Key Responsibilities:
Requirements
To succeed in this role, you must possess excellent communication and interpersonal skills, both written and verbal. You should be able to read, comprehend, and interpret documents, and be proficient in using computer programs pertinent to performing job duties. Additionally, you should have the ability to add, subtract, multiply, and divide in all units of measure, and compute rate, ratio, and percent. Your problem-solving skills and attention to detail will also be essential in ensuring accuracy and efficiency in your work.
Benefits
CNB Bank offers a competitive compensation package, including paid time off and recognized holidays, an employee assistance program, and an employee health and wellness program. You will also have access to special loan and deposit rates, rewards and recognition programs, and more.
CNB Bank is committed to delivering exceptional client experiences. Our Universal Associate role plays a vital part in this mission, empowering you to make a meaningful impact in the lives of our clients.
Job Summary
We are seeking a skilled and enthusiastic individual to join our team as a Universal Associate. In this role, you will have the opportunity to work closely with clients, understanding their financial needs and providing tailored solutions to meet their goals. As a key member of our branch team, you will be responsible for delivering top-notch client service, building strong relationships, and promoting digital awareness to enhance the overall banking experience.
Key Responsibilities:
- Provide exceptional client service, greeting clients warmly and engaging in conversations to uncover opportunities for product and service recommendations.
- Maintain accurate transactions, account maintenance, and consumer lending at a high level, adhering to associate policies, procedures, and client service standards.
- Stay up-to-date on advancements in banking technology and internal applications, exploring and educating clients on alternative digital channels of delivery, products, and services.
- Promote digital awareness, focusing on mastering all Universal Associate responsibilities and resolving problems with utmost integrity and confidentiality.
Requirements
To succeed in this role, you must possess excellent communication and interpersonal skills, both written and verbal. You should be able to read, comprehend, and interpret documents, and be proficient in using computer programs pertinent to performing job duties. Additionally, you should have the ability to add, subtract, multiply, and divide in all units of measure, and compute rate, ratio, and percent. Your problem-solving skills and attention to detail will also be essential in ensuring accuracy and efficiency in your work.
Benefits
CNB Bank offers a competitive compensation package, including paid time off and recognized holidays, an employee assistance program, and an employee health and wellness program. You will also have access to special loan and deposit rates, rewards and recognition programs, and more.
