Job Summary

We are seeking a hardworking and self-motivated Universal Associate to provide exceptional client service and support our bank philosophy: See It, Own It, Solve It and Find a Way to Say Yes.

Key Responsibilities:

• Provide enhanced client service by enthusiastically greeting clients, engaging in conversation, and recommending solutions for their needs.
• Maintain a positive attitude and approach to managing change while demonstrating excellent communication skills.
• Promote digital awareness and educate clients on alternative delivery channels, products, and services.
• Foster a culture of accuracy and attention to detail by performing accurate transactions and enforcing associate policies and procedures.

Requirements:

• A high school diploma or general education degree (GED) is required.
• Related experience and secondary education are preferred.
• Ability to read, comprehend, and interpret documents.
• Professional communication and interpersonal skills to write and speak effectively.
• Ability to utilize telephone systems and possess good digital literacy.

Benefits:

• Competitive pay and benefits package.
• Opportunities for professional development and growth.
• Collaborative and supportive work environment.
• Recognition and rewards programs.