What are the responsibilities and job description for the Desktop Support Specialist - Onsite Project @ Yulee, FL 32097 position at CNC Consulting?
Job Details
We are looking for candidates for the following direct client position. If you are interested in below position, please forward your updated resume and rate requirement. If you are not interested but know someone who might be, please feel free to forward this email.
Position: Desktop Support Specialist
Location: Onsite Project @ Yulee, FL 32097
Duration: 16 Months
Client: FL DOH
CONTRACTOR QUALIFICATIONS AND EXPERIENCE:
Contractor staff assigned to this agreement must possess the following minimum qualifications and experience:
2 or more years of problem resolution, user support, system application support, Operating System (OS) support, hardware/software system installation, configuration, and maintenance. Minimum CompTIA Certification (A )
At the direction of the Department, work primarily for the Government Operations Consultant II and assist all other IT work-centers as required and delineated.
As directed by the Department, work with and maintain all types of computer hardware, telecommunications and Network equipment as well as all Department software, including MS Office365 applications.
Provide helpdesk support as needed.
As directed by the Department, provide comprehensive computer and software training to Department staff.
At the direction of the Department, provide direct on-site IT support to staff. Direct on-site IT support includes installing, repairing and maintaining all IT hardware, software, peripherals and telecommunications equipment.
At the direction of the Department, provide remote assistance to Department staff. Remote assistance includes troubleshooting, updating and resolving all local network system issues.
At the direction of the Department, provide daily entry for inventory items and receiving new equipment as well as maintain data integrity for each of these systems.
At the direction of the Department, assist the Network Administrator in maintaining and servicing Wide Area Network, Local Area Network, and all associated network components.
At the direction of the Department, perform other duties and tasks as required.
At the direction of the Department, Contractor s staff may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of Contractor s staff includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
Thanks,
Sam
CNC Consulting, Inc.