What are the responsibilities and job description for the Customer Service Sales Representative position at CNC Flow Control?
Company Description
CNC Flow Control is a premium provider of a wide range of flow control products to meet diverse application needs. Comprised of quality valve brands such as C&C and Force, CNC Flow Control has a dedicated and experienced team focused on delivering superior service and solutions. Our product assurance entails comprehensive quality checks at every stage by our engineering, quality, and technical service teams. Located in Houston, TX, CNC Flow Control offers an extensive inventory of flow control products including valves, fittings, hammer unions, and instrumentation.
Role Description
This is a full-time on-site role for a Customer Service Sales Representative located in Houston, TX. The Customer Service Sales Representative will be responsible for managing customer inquiries, processing orders, providing product information, and resolving customer issues. The role involves developing and maintaining customer relationships, supporting sales teams, and ensuring customer satisfaction through superior service and product assurance.
Qualifications
- Strong customer service skills, including managing inquiries and resolving issues
- Ability to process orders accurately and efficiently
- Experience providing detailed product information and supporting sales efforts
- Excellent communication and interpersonal skills
- Experience in the flow control or industrial sector is a plus
- Proficiency in using customer relationship management (CRM) software
- Ability to work collaboratively in a team environment
