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Quality Manager

CNH Industrial Reman
Springfield, MO Full Time
POSTED ON 3/18/2025
AVAILABLE BEFORE 5/17/2025
The Internal Quality Manger is responsible for the creation, management, and maintenance of the Quality Management System ensuring compliance with industry standards, regulatory requirements, and customer expectations. This role requires a disciplined individual with a strong commitment to best practices, demonstrating initiative and persistence in developing innovative solutions to enhance product and process quality. This role is critical in driving continuous improvement and fostering a company-wide culture of quality.

Essential Responsibilities:

  • Strategic Quality Leadership: – Develop and execute long-term quality strategies aligned with company objectives to drive operational excellence.
  • Regulatory and Compliance Oversight: – Ensure ongoing compliance with regulatory standards, staying ahead of evolving requirements and industry best practices.
  • Data-Driven Quality Management: – Utilize KPIs, statistical analysis, and quality metrics to monitor performance trends, identify risks, and drive data-based decision-making.
  • Continuous Improvement Initiatives: – Understand Lean, Six Sigma, or Kaizen and use appropriate concepts to enhance quality, efficiency, and cost reduction across operations.
  • Customer Complaint & Issue Resolution: – Manage customer quality complaints, conduct root cause analysis, and implement corrective and preventive actions to improve customer satisfaction.
  • Internal & External Audits: – Lead internal audits and prepare for third-party and regulatory inspections, ensuring adherence to compliance requirements and audit readiness.
  • Standardization & Documentation: – Ensure consistent process documentation, SOPs, and training materials to maintain a well-structured QMS across all departments and locations.
  • Development of Training & Quality Culture: – Develop and lead training programs to educate employees at all levels on quality best practices, compliance requirements, and problem-solving techniques.
  • Risk Management: – Identify and mitigate risks related to product quality, production processes, and regulatory non-compliance.
Requirements:
Bachelor’s Degree in a technical field required. Engineering with emphasis in mechanical, manufacturing and/or industrial disciplines preferred.
A minimum of five years of work supervisory experience is required.
Proven success leading continuous improvement activities and Kaizen events.
Expert knowledge of manufacturing techniques, production and capacity planning.
Skilled in root cause analysis, 4M1D, 5W1H, etc. tools with the ability to train on these resources
Must have excellent skills in Microsoft Office Suite – specifically Excel
Excellent written/verbal communication and presentation skills are necessary.
Walking, standing, stooping, bending, lifting reaching, and ability to read MSDS.
Benefit Package Includes:
  • Competitive Pay and Quarterly Bonus Program
  • Low Premium Health, Dental, Vision and Disability Insurance
  • Company-Paid Life Insurance
  • Paid Holidays and Vacation
  • Generous 401(k) Plan
  • Excellent Tuition Reimbursement
  • Safety Reimbursements
  • Employee Assistance Program
  • Wellness Program
Please feel free to apply to as many positions as you are interested in.

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