Hospital Liaison

What we are looking for:

We are seeking candidates who want to join our impact-driven organization and who share our passion for advancing integrated mental and physical healthcare and eliminating stigma by providing services to those affected by mental illness, substance use, intellectual/developmental disabilities, and emotional disorders.

Our ideal candidate demonstrates competency in performing initial case management services, comprehensive biopsychosocial assessments, and support to new individuals.  They maintain up-to-date knowledge of legal issues and civil rights applicable to providers of mental health services, such as commitment laws and procedures, duty to warn, duty to protect, guardianship, conservatorship, payee, Americans with Disabilities Act, and the Mental Health Code.

Compensation Range:

The starting pay for this position is $47,600 - $56,000 for limited licensed candidates, and $51,850 - $61,000 annual salary for fully licensed candidates, and is based on non-discriminatory factors such as skills and experience.

What’s in it for you:

As a member of our team, you will have an opportunity to make a meaningful impact on our community and the lives of the individuals that we serve. CNS Healthcare provides a robust total rewards program to support our team members and their loved ones. We’ve shared some highlights below, but you can visit the benefits guide posted on our careers page to learn more!

• Comprehensive medical insurance options
• Employer-paid benefits including dental, vision, life, and short-term disability insurance
• Retirement program with generous company default contribution and match
• Generous PTO program starting at 18 days annually
• 16 paid holidays, including 3 floating holidays
• Paid parental leave
• Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more

Interested in learning more about this role?

Please see below for a summary of job responsibilities and qualifications!

Essential Functions:

Complete hospital visits, coordinate with individuals, natural supports, hospital staff on discharge planning

• Respond to the needs, desires, and interests of individuals served utilizing formal and informal assessment practices.
• Establish a collaborative relationship with individuals using a variety of effective communication strategies and skills.
• Assess individual’s needs and develop discharge plans to reduce hospital recidivism.

Facilitation of Services/Consultation

• • Match prevention, intervention, and resolution techniques to the particular circumstances of each individual as required.
  • Identify and use effective advocacy strategies to address and overcome diverse challenges facing individuals (e.g. human rights, legal administrative and financial). 

Self-Advocacy/Education/Community Awareness

• • Identify and utilize the resources and support necessary to assist individuals in reaching goals relative to career and educational pursuits.
  • Match specific supports and interventions to the unique needs of individuals and recognize the importance of friends, family, and community relationships.
  • Enhance the ability of the individuals to lead a self-determining life by providing support and information necessary to build self-esteem and assertiveness to make decisions that would improve their quality of life.
  • Assist individuals in identifying and gaining access to formal and informal supports available in his/her community.

Medication Management and Monitoring

• • Assist in the coordination and monitoring of medication administration for individuals served as required.

Customer Service/Time Management

• • Complete all required documentation completely, accurately, and in a timely manner.

Team Building/Professional Development

• • Lead or participate in at least one process improvement initiative (task force, committee, CNS staff and/or person served activity, etc.) each evaluation period.
  • Demonstrate competency in Key Dimensions for this classification per attached sheets.
  • Support and conduct oneself in a manner consistent with customer service expectations.
  • Demonstrate and actively promote an understanding and commitment to the mission and values of CNS Healthcare through performing behaviors consistent with the Organizational Code of Ethics.
  • Maintain a working knowledge of applicable Federal, State and Local laws and regulations, the Corporate Compliance Program, Code of Ethics, as well as other policies and procedures in order to ensure adherence e in a manner that reflects honest, ethical and professional behavior.

Qualifications:

Required 

• Bachelor’s degree in Social Work, Psychology, or other Human Services field
• One year of paid or supervised volunteer experience in Health or Human Services
• Valid State of Michigan Driver’s License
• Transportation or automobile accessibility and proof of current auto insurance required
• Must have experience working with computers, various software and data bases

Preferred

• Master’s degree in Social Work and Counseling preferred
• State licensure preferred, LLMSW, LMSW, LLPC, LPC
• Demonstrate knowledge and understanding of mental illness, medications used in treating psychiatric disorders, and knowledge and experience with other interventions used to treat psychiatric disorders.
• Maintain a high level of interpersonal and problem-solving skills, provide excellent customer service orientation skills in working effectively with various levels of internal agency personnel, outside customers, and community groups with an ability to communicate effectively in multiple professional environments i.e. Probate Court, State Hospital facilities, State and County Agency personnel, Community agencies, Individuals served and their family members.
• Identify areas for self-improvement, pursue necessary education/training resources, and share knowledge with others.

Salary : $51,850 - $61,000