What are the responsibilities and job description for the Outpatient Intake Consultant position at CNS Healthcare?
Position Summary
CNS Healthcare is seeking a dedicated and compassionate Intake Analyst to join our team. This position requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.
Key Responsibilities:
- Conduct thorough intake interviews with new individuals to identify their needs and develop a plan to meet those needs.
- Complete all required admission paperwork, including initial assessments and treatment plans.
- Assign newly admitted cases to the various levels of care and notify Team Supervisors of assignments.
- Participate in discharge planning with hospitals as needed.
- Coordinate efforts with local law enforcement agencies, jail systems, hospitals, Common Ground, and other external agencies to provide services for individuals who may be candidates for mental health services or jail diversion.
- Act as a hospital liaison with contracted hospitals for transitioning of individuals from inpatient settings to CNS Healthcare.
- Work with other provider agencies in addressing the needs of individuals preparing to transition from various systems to the outpatient adult system.
- Engage individuals into treatments that are frequently hospitalized, and those that continue to refuse treatment.
- Utilize formal and informal assessment practices to respond to the needs, desires, and interests of individuals.
- Participate in outreach activities that target community agencies and facilities such as jails, shelters for homeless, hospitals, etc.
- Perform intake office coverage duties as assigned.
- Use motivational interviewing strategies to engage and provide service to individuals.
- Utilize a trauma-informed approach to deliver services.
- Meet direct service productivity and documentation standards per agency and program expectations.
- Ensure that the CNS Healthcare standards of service are applied to interactions with individuals served, guests, and staff.
- Participate in and promote departmental and agency quality improvement initiatives.
- Assume responsibility for professional growth by current reading and attendance at educational programs and conferences.
- Maintain knowledge and compliance with established policies and procedures, corporate compliance program, code of ethics, applicable federal, state, and local laws and regulations, HIPAA standards, and other regulatory programs.
