What are the responsibilities and job description for the Customer Service Representative position at CO?
Customer Service Rep II
White Plains NY 10601
8 months
PR:$20/hr
o Assist customer-facing team to deliver prompt, convenient, and professional customer service to assigned clients.
o Assist team with back-end tasks, such as but not limited to, invoicing, sending data requests, and following up with clients.
o Proactively manage order process.
o A minimum of one year of business-to-business (B2B) client/customer service experience is highly preferred.
o Ability to absorb product knowledge quickly and process information to apply to client needs.
o Strong analytical stills, along with excellent organizational, time management, and multi-taking skills.
o Proficient with Microsoft Office Suit applications including Word, Excel, PowerPoint, and Outlook.
Job Type: Contract
Pay: $19.00 - $20.00 per hour
Shift:
- Morning shift
Education:
- High school or equivalent (Preferred)
Experience:
- B2B: 5 years (Preferred)
- Customer service: 5 years (Preferred)
- Word, Excel, PowerPoint, and Outlook: 5 years (Preferred)
Ability to Commute:
- White Plains, NY 10601 (Preferred)
Ability to Relocate:
- White Plains, NY 10601: Relocate before starting work (Preferred)
Work Location: In person
Salary : $19 - $20
