What are the responsibilities and job description for the Auto Body Collision Estimator position at Coach and Carriage Auto Body, powered by VIVE?
Job Description
Job Description
Are you highly motivated, customer-focused, and reliable? Are you looking for a collision repair company that values PEOPLE and PROCESSES while working alongside those with a PASSION for auto repair? This is your opportunity!
If you are tired of the mediocre shop, allow VIVE Collision to take you out of the average and put you into the future of the collision repair business.
Each teammate is a valued part of the repair process. We support each team member with the tools and technology needed to succeed. Cutting-edge estimating software and management systems to assist with efficient and accurate estimates. Fully staffed front offices, parts managers, and all the training you can handle. Join our customer-first way of doing business and help improve the industry.
What’s in it for you?
Medical, Dental, and Vision insurance options for you and your family (this includes domestic partners)
50,000 employer-paid life insurance policy
401K plan with an employer match
Employee Assistance Program includes confidential assistance in the following areas
Counseling from relationships to stress and substance abuse
Work / Life benefits, including personal, financial, and legal issues
Self-Help benefits
Peak performance coaching
Lifestyle saving benefits for wellness, shopping, travel
Personal development and training
Heath savings account to assist with medical bills
Paid time off to promote work-life balance, including
8 paid holidays, including Black Friday, and get your Birthday as a floating holiday!
Growth opportunities within our company
Paid training including industry certifications, I-Car & OEM
The specific pay rate / salary offered to a candidate may be influenced by several factors including experience, education, specialized certifications from OEMs, and where the job is located.
An Estimator is responsible for owning the full estimates and repair process post-vehicle teardown and ensuring quality repairs are provided promptly. This position requires teammates to have a proven track record of high performance, possess an advanced level of technical knowledge regarding collision repair estimates, be able to communicate detailed repair processes to Body Technicians, and be familiar with major insurance carrier procedures and requirements.
Job Requirements :
Estimate all drive-in appointments as well as “walk-in” customers and complete repair plans
Complete process review with the customer
Repair Orders : All files are opened with BAR (CA) and DRP compliance, including obtaining proper authorizations
Check in the vehicle upon drop off with the customer
Prepare and complete proper paperwork for the final customer packet prior to vehicle delivery (DRP, final invoice)
Post-repair plan documentation
Comply with all up-to-date OEM repair procedures
Provide post-repair plan communication, including all vehicle status updates
Total loss administration
Perform other related duties as assigned to ensure an excellent customer service experience
Final QC, including the test drive
Deliver vehicle to customer upon completion
Skills, Qualifications & Requirements :
Must be at least 18 years of age
Minimum of 3 years experience in automotive collision repair
Proficiency in sales, estimating, blueprinting, and customer service
I-Car training preferred
Knowledge of the CCC ONE estimating system preferred
Ability to effectively communicate with others
Ability to read and understand instructions, written estimates, and work orders
Multi-tasking; adapt easily to fast-paced environments
We are an equal opportunity employer and consider all qualified applicants equally regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.