What are the responsibilities and job description for the Admissions Counselor position at Coachella Valley Behavioral Health?
Make a Difference in a Patient's Life
We are seeking an Admissions Counselor to join our team at Coachella Valley Behavioral Health. As an Admissions Counselor, you will have the opportunity to make a difference in the lives of patients struggling with mental health concerns and substance use disorders.
About Our Facility
Coachella Valley Behavioral Health is a brand new, state-of-the-art inpatient facility located in Indio, California. We provide clinically excellent treatment for adults and are proud to be the only facility of its kind in the area.
Our Benefits
- Competitive salary commensurate with experience
- New facility with endless opportunities for professional development and continued education
- Supportive work environment that values teamwork and collaboration
- Cutting-edge medical facilities and advanced technologies
- Opportunities for career growth and advancement
Your Responsibilities
- Respond to inquiries about the facility within policy timeframes
- Develop therapeutic relationships with patients and families
- Perform benefit eligibility assessments and communicate results to the business office and patient or significant other
- Collaborate with medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals
- Coordinate admission and transfer from referral sources and between levels of care within the facility
- Maintain knowledge of milieu management
- Communicate projected admissions to designated internal representatives promptly
- Ensure all clinical information from referral sources or patient is received prior to admission
- Schedule and complete pre-admission assessments, consult with the admitting physician, and communicate disposition recommendations to patient or their family
- Possess skill in preparing and maintaining appropriate medical record documentation
- Complete initial pre-authorization for treatment and admission prior to admission
- Admit patient in the registration and accounting system and complete all admission and consent forms with the patient
- Demonstrate a positive, empathetic, and professional attitude towards customers
Qualifications
- Bachelor's degree in a social services field required
- Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN required
- Three or more years of experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred
Licenses/Certifications
- Current licensure, as required for the area of clinical specialty
- CPR and de-escalation/restraint certification required
- First aid may be required based on state or facility
