What are the responsibilities and job description for the Therapy Appointment Coordinator position at Coachella Valley Lighthouse?
CVL is looking for a bilingual Therapy Appointment Coordinator to schedule our clients for therapeutic services. You will work with our clinical director to ensure that clients are scheduled to receive their recommended intervention services, handle incoming phone calls and other communications, manage files, update paperwork and other documents, and perform other duties as assigned
To be selected as a candidate, you need to communicate and write clearly and be proficient with word processing applications. A pleasing personality with strong communication skills is also highly valued.
RESPONSIBILITIES
- Managing multiple schedules for clients and infant teachers
- Confirming appointments
- Handling incoming calls and other communications
- Managing filing system
- Maintaining and organizing records
- Recording information as needed
- Updating paperwork, maintaining documents and word processing
- Coordinating events as necessary
- Maintaining office equipment as needed
- Creating, maintaining, and entering information into databases
- Aiding clinical/management staff as needed
- Other duties as assigned
REQUIREMENTS
- High school diploma or associate's degree
- Experience as a scheduler, office assistant, or in a related field
- Bilingual in Spanish
- Ability to write clearly and help with word processing when necessary
- Warm personality with strong communication skills
- Excellent conflict resolution skills
- Ability to work well under limited supervision
- Ability to work well under pressure
- Ability to manage project deadlines
- Great communication skills
- Have a valid driver's license
Job Type: Full-time
Pay: $21.57 - $23.37 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Cell phone reimbursement
- Dental insurance
- Disability insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance
Medical Specialty:
- Home Health
- Pediatrics
- Psychiatry
Schedule:
- 8 hour shift
- Afternoon shift
- Evening shift
- Monday to Friday
- No weekends
- Overtime
Education:
- High school or equivalent (Preferred)
Experience:
- scheduling: 1 year (Preferred)
Language:
- Spanish (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $22 - $23